Wanaka, New Zealand
5/12 Frederick Street
N/A
+6434434456
Used snow pro at their Wanaka location. Dropped by the shop (not the norm as they usually go to you) but David was more than happy to help. Great service, having worked doing the same thing he was extremely thorough in making sure my partners boots fitted well and comfortably. Everything was explained very clearly and was no hassle at all. Drop off was nice and easy with communicating with the team as we finished earlier than expected. All over great customer service, really friendly and helpful full staff. Would fully recommend!
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Very good concept and service. The Wanaka team did an amazing job for our stay here. It is very easy, they bring you the gears at home (and adjust/change them if necessary) and get them back from your place. It is much easier than getting the gears in the resort and less expensive.
If there was 6 stars available they deserve it. Made fitting a delight. Damien was amazing. If you want to get your gear in the comfort of your hotel room and bypass the process of getting your gear on the slopes, I cannot recommend them highly enough. From booking online months before, to the fitting process in our rooms, it was flawless. Go Snopro - you won't be disappointed.
Highly recommended. Damien was a pleasure to deal with and extremely obliging despite us changing our plans several times. Happy to drop off and pick up gear early in the morning and late at night. When several members of our group finished up early Damien was happy to pick up gear early and refund unused days no questions asked. I will definitely be using the service in the future.
Absolutely outstanding service. Exactly on time, super contentious, probably best service I have ever had... will be using everytime I come to Wanaka..
What a great service! We’d arrived at our accommodation early evening and Damian came by after we’d settled in and fitted us all with our clothing and ski rental all done in the comfort of our accommodation. Especially travelling with kids made it that much easier. We were ready to hit the slopes the next morning. Awesome service team Snopro!
Mack & Damien made hiring for a family of 6 super easy! What a great service. They arrived at our accommodation just after we did, fitted us all out and we were off skiing & snowboarding the next morning. They popped back the next night to swap out some boot sizes, and we added some additional items. We also had a little issue with a binding, and they popped back another night to swap it over. The pick up was also super easy and we didn't step foot inside a hire shop once. We definitely recommend these guys and will use them again! Thanks Snopro team - you guys are awesome : )
These guys are amazing! After an extremely painful experience with my first time skiing in Australia, I was so relieved my husband found these guys to hire from on our honeymoon. So friendly, knowledgeable, professional and passionate about what they do. Fitted me with great boots (no shin bang this time round) and so much extra advice. Damien was very accommodating with adjusting my boots to perfectly fit my calfs. Could not have asked for better for our honeymoon ski trip. Thank you guys so much, wish you could have stayed for a few gins
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