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Carpet Court Thorndon Quay

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Wellington, New Zealand

carpetcourt.nz
Flooring store· Carpet store· Flooring contractor· Wood floor installation service· Wood and laminate flooring supplier

Carpet Court Thorndon Quay Reviews | Rating 3.4 out of 5 stars (8 reviews)

Carpet Court Thorndon Quay is located in Wellington, New Zealand on 238 Thorndon Quay, Pipitea. Carpet Court Thorndon Quay is rated 3.4 out of 5 in the category flooring store in New Zealand.

Address

238 Thorndon Quay, Pipitea

Phone

+64 44739196

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Olivia Collings

We recently had a fantastic experience with Carpet Court in Thorndon. Anna came to our home and helped us select the perfect colour and type of carpet for our living and bedroom spaces as well as flooring for our kitchen and laundry. We found her to be extremely knowledgeable and friendly. I can’t fault her service and we are extremely happy with the product. We also visited the lovely showroom in Thorndon Quay. We found the of Carpet Court price to be much more reasonable than prices of their competitors. I would recommend Carpet Court in Thorndon 100%.

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Yuki Wang

Gutted about our experience with Carpet Court Thorndon Quay. One of the staff seemed to "help" us and do us a "favour" to measure other areas of the house for our renovation project. But she turned back and said she would only release the measurements when we accept the quote. Due to the house being talented, we have no chance to go back and measure before talents moving out. This caused delays on our renovation project. Huge financial impact!

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Roy Bhana

Shannon from Carpet Court Thorndon led us through an enjoyable experience for getting out laminate flooring done in our Kitchen, Family room, hallway, toilet and Laundery (90sqm). Kinda the lead layer, laid our flooring to perfection. He advised on how to make the final finish just that much better especially where the existing skirtings were not there in the first instance. They promised 5 days and it was done, as out job crossed a weekend, he made sure our living area was all complete before the weekend, which was great. So 5 stars to Shannon and Kinda the floor layer.

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John Strahl

We have just had Carpet Court in Thorndon Quay supply and install Korlok planks in our kitchen and lounge. The service was terrfiic, the sales person was amazing and the installers did a first class job leading to a wonderful finish and terrific overall experience. The end product looks great and has hugely improved our living area. We can reccommend Carpet Court in Thorndon Quay with no reservations. John and Rosemary.

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Richard & Giada G

Made purchase with Carpet Court Thorndon almost 2 years ago, it was a very pleasant experience and the staff were friendly and helpful. The installers did an amazing job too. Almost 2 years later, our carpet is still good as new just as promised by the sales rep, also keep in mind we have couple of fur babies running around all the time. Would recommend this place based on our personal experience.

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Te Koingo Acton

Beautiful furniture at McKenzie Willis and helpful staff

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Arne Roeben

Good

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Amanda Kirby

Sales rep came to view existing flooring and measure the space. I chose from the options presented by sales rep, paid the deposit, and had gas oven removed by gas-fitter the day before the flooring was supposed to go in. On the day it was booked, I get a call to say they couldn't put vinyl over tiles even with a subfloor (even though the sales rep knew what the existing flooring was). To their credit, about two weeks later they offered a better product at the same cost as it was apparently the only product that could go over tiles. I don't actually like the look of this product but at least it's done now! Unfortunately the next appointment came and went without any flooring going down - they came into the house but didn't install it. I'm still not sure why.. It took another week or so of me ringing and emailing to finally get another appointment. Third time was lucky - the installation was pretty great, however I was disappointed that they had left the toilet pipe leaking (when they unscrewed it) and had just left a wad of soggy toilet paper to absorb the spill without actually letting me know. Now I have to pay for a plumber to come and fix it. The worst part was being without an oven and having all the other whiteware in our lounge for over a month with small kids to feed, when I had the gas fitter booked for the day before and after the flooring was supposed to be put down. I had to rebook the plumber several times due to Carpet Court Thorndon repeatedly moving the goalpost on us. A horrible experience, actually had me feeling like they just didn't want to deal with me :( Have learned how not to provide customer service for my own business though!

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