Wellington, New Zealand
6/50 Gracefield Road, Gracefield
N/A
+64 800346358
Excellent company, suggest the best people to deal with in Wellington.
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Frost is the company to use if you're putting in central A/C. Great to deal with, cost effective and super efficient. Have used them for 2 houses and about to use them for a 3rd.
Frost were really prompt with their responses. They thought through the heat pump solutions they offered and explained why. Their pricing was really competitive
This company install a heat pump at my parents place, neat and tidy install. workers were very good well mannered and left no mess excellent work and recommend to anyone who wants a Heat pump
Good communication, quick installation and service! Strongly recommend!
I booked using the online tool, and was followed up with the next day via email to book a time which was confirmed in email. It had to be in the middle of the day to meet their needs, so I made work arrangements to be home, but unfortunately they never showed up. When I called I was informed that my job was never added to the schedule. I was given a glib "sorry" with the attitude of someone who really didn't care. Thoroughly unimpressed - failed at the first hurdle of customer service.
Amazing price and super fast at getting the heat pump installed. After getting three quotes for an install, it was a no brainer to use Frost Industries. This is the second heat pump they have installed for me, and I would go back again to them if I need to in the future. Highly recommended.
The guys promised to install after a fortnight, failed, no response to phones or email for a week, then come back to me with a new date of install a month later! How ridiculous! Let me tell you the owner nor their staff didn't have any regrets not even apologise! Finally they have communicated their inability to execute the order! Also always clarify if they are selling Gree - Cozy or Hyper cos their is a price difference,! Normally most customers don"t know and they don't clarify. Customers think they have been offered competitive price. What i believe is there is a massive difference in performance!
Deli
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