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Sercombe & Matheson Opticians

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Wellington, New Zealand

opticians.co.nz
Optometrist· Contact lenses supplier· Sunglasses store· Eye care center· Optician

Sercombe & Matheson Opticians Reviews | Rating 4.8 out of 5 stars (8 reviews)

Sercombe & Matheson Opticians is located in Wellington, New Zealand on 108 Featherston Street, Wellington Central. Sercombe & Matheson Opticians is rated 4.8 out of 5 in the category optometrist in New Zealand.

Address

108 Featherston Street, Wellington Central

Phone

+64 44724261

Open hours

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M

martien lubberink

Hard selling folks, poor service all the way. 1) I ordered glasses, they promised that once the prescription is made, the glasses will be there the next day. Whatever happened, it took them many days to deliver the glasses. No apologies. The reason S&M gave: They were forgotten the order. 2) The day after the prescription was ready, they called us to collect the ... contact lenses. But we never ordered any contact lenses. We ordered glasses! 3) We requested the prescription of the glasses. They are legally obliged to send us the prescription. Instead, they called one of my children, and they persuaded to him/her to order lenses. The audacity - wilfully calling a minor to secure the bottom line. Gobsmacking!

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Shaun

Come for an urgent eyeglass repair and it turns out to be a quick and easy fix. Only takes 5 mins with no charge at all! Will definitely come back when I need my next pair of glasses.

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Linda Liepa

Fast and quality service - they have specialists right on spot for glasses repair. Arm of glasses broke off, so they sent it to Auckland as they needed to be welded and in North Island they are doing it only in Auckland. In 3 working days I got my glasses back. Team offered me reasonable alternatives, so I won't have to wait to long, but I choose to send them to Auckland anyways. Definitely would recommend their services!

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Clea Marshall

Awesome experience. The team repaired my Ray Bans, which I had purchased overseas, within 24 hours. I had been mentally prepared to wait a few weeks for repairs or to learn that the glasses were a total write off, so this was a great outcome. Impeccable service, very happy customer.

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Truwayne Gordon

Friendly staff and great service. My mykita glasses needed an adjustment after the temples came loose. The competent and friendly technicians adjusted and cleaned my glasses. I expected to pay a bit for this service, but was pleasantly surprised by the "you're all good"!

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Dirk van der Walt

awesome people who always helpful and makes the experience amazing in all aspects

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John Jacob

Recently upgraded my glasses following an eye examination from Sercombe & Matherson. First class service in both the eye exam and selecting the right pair of glasses. No pressure and great advice about which pair fits and looks best. Highly recommended !! If you need glasses - go and visit these guys.

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Jason Totoro

I dropped off a pair of glasses with a broken arm the screw had come out. I excepted it to take a day or so to get fixed, but Sercombe and Matheson had them repaired in a couple of hours. Thank you so much guys.

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