Whakatane, New Zealand
120 The Strand
N/A
+6473070144
She(the owner) came across like riff raff when dealing with a dispute brought on by herself. Would not recommend relying on her if you have an important function to attend as she might end up changing your appointment or referring you to someone else at last minute, which we all know is a miracle to score an appointment at such late notice. She needs to work on her disgusting behavior and take peoples appointments more seriously.
like
At 1st appointment salon was still closed had to ring to see what was going on, new business gave them the benefit of the doubt made another appointment for 1.45pm got a message at 1pm saying she was running late wanted to change it to 3.30pm- that's almost 2hrs diffence) because she was short staffed and was on by herself and some clients were running late... I live rural and have 4 kids to sort she could have messaged earlier and that would have been fine but she didn't .. went into the salon to let her know it was unprofessional as this has happened twice now she obviously didn't like my honesty because she became aggressive quiet rude and defensive rolling her eyesand said why would you come back if you didn't like it 1st time.. um because you were a new business I liked her lashes so thought I'd give her the benefit of the doubt.. how wrong was I this place has no customer service skills what so ever and tano accountability for their unprofessional work ethic.
Deli
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