Rutland Arms Inn

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Whanganui, New Zealand

rutlandarms.co.nz
Family restaurant· Pub· Hotel

Rutland Arms Inn Reviews | Rating 4.3 out of 5 stars (8 reviews)

Rutland Arms Inn is located in Whanganui, New Zealand on 48-52 Ridgway Street. Rutland Arms Inn is rated 4.3 out of 5 in the category family restaurant in New Zealand.

Address

48-52 Ridgway Street

Phone

+64 63477677

Service options

Outdoor seatingDine-in

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

AlcoholBeerCocktailsFoodFood at barSpiritsWine

Open hours

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S

Stace Bisset

Great atmosphere. Awesome food. Reasonably priced and large servings value for money meals. Drinks were a little on the expensive side. Friendly staff.

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Nico Doodeman

Very cozy spot for a quiet lunch. Great service and really nice meal.

P

Peter Stewart

Excellent accommodation, and restaurant. Rooms laid in period fashion. Great customer service on booking in, and the restaurant. Would stay there, again.

D

David Fenton Hancock

It’s hard to fault this place. Very good quality rooms for the prices. Great food, reasonably priced and generous serves. The staff are extremely attentive and happy which is the way it should be....5 stars of course!

T

Teena Gibson

Fantastic service, nice food, really good night. Many thanks!

D

Delwyn Mulholland

This would have been one of the most disappointing experiences we have ever had. Steak that was ordered was over cooked, pasta looked amazing but had totally no flavor, the chicken was like it had magi gravy on top. disappointing that the manager did not have the mind set to come and deal with this, but used there staff as a middle person. This is something that the manager (Fuz) should have dealt with. No discount offered on the 2 steak meals, was either we will re do we had already waited long enough without then needing to be waiting longer. The option was the you can have your money back and we will take the meals away, or a free round of drinks. Had they offered to refund one of the meals and left them there to be eaten would have been a much better solution. Also the fact that they charged 6 for a garlic sauce which was pathetic, you would have got no more than a tablespoon. We had spent well and truly over 290 we thought there outcome was poor service. In the end they refunded the meals and took them away, what they didn't know is that we would of probably been buying more drinks and desserts. The fact that we are not local and if asked would not recommend to anyone to go there. Managers are trained well should be to deal with situations like this, not use there staff as a shield or middle person. Total disappointment and would never go back. Thumbs up to the waitress who was doing there best, thumbs down to management, maybe they should swap rolls and the manager (Fuz) do some waitress work and customer service, and see what its like to be the middle person running back and forth trying to sort. When we did ask to see the manager this request was not an option they would not come out. Maybe time for management to go on a customer services course.

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Susan O'Connell

Always fairly busy. Disappointing that the only outside area is designated for smokers.. Erguh. Otherwise it would be perfect. Good pub meals. Fairly busy, which is a sign of a good place to eat don't you think!

K

karenjean matthews

Fantastic decor -reminds me of being in Ireland , Great & timely service - friendly staff and the Barman - really knows his whiskey & how to serve it Thank you for a great Graduation family dinner .