Whangārei, New Zealand
116 Mill Road, Kensington
N/A
+64 94371101
Not our regular vet and quite a longer drive for us but we had to get our dogs' knee surgery done here, as they are offering a surgery that wasn't available further up north. We are so pleased with our decision as the surgeon and the whole team looked after our dog so well! Their communication before, during and after the procedures (X-rays and surgery) was brilliant and made it so much better and easing for us. They explained everything beforehand, kept us in the loop on the day of the surgery via phone and checked in on us when we had her back home. Also, the after hour vets answered our questions patiently when we called late when we were not sure about certain symptoms. They really care for the animals and treat them as individuals and not as a number. We wish we could use them as our regular vet, but we will have to go back to our local one for regular and smaller treatments. Hopefully, Nala doesn't need to see you again so soon, but if so, we come back with knowing that she will receive the best care with you guys! Thank you, Didier and the team!
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We called after hours and they were able to see us at 11.30pm. The vet was so helpful and kind despite the late hour. Thanks so much.
Wonderful atmosphere, blessed to get same day appointment, my doggy, poppy, felt comfortable n relaxed. We came home feeling like we the best service ever. Thank you.
Very disappointed with whoever the lady on reception who is answering calls this morning, not friendly at all felt like I was a nuisance as I had to reschedule an appointment due to flooding then rebook for 1.15 then had to call as SH1 was backed up so couldn't make the appointment so had to call back and the same lady answered same attitude very unfriendly.. I have been with you guys since 2012 but now unsure whether to choose another vet because of the attitude of your receptionist.. love this centre but man your receptionist.. wow...
Lovely ladies at this clinic, very gentle with the cats. Daisy pretended she didn't like the visit but still managed to eat the treats! Recommend this clinic! Thanks Ladies.
Wonderful and caring vets. We are especially impressed by their professionalism and flexibility. Thanks for being so kind with our pets.
Not my usual vet but I was staying at the beach and one of my cats had a weepy eye. Phoned them and went to see them. So friendly! Everyone was greeted as an old friend. Even the animals seemed pleased to be there.
Out of 10 I give Mill Road Vets 18.5!!! The team at Mill Road really care about your animals. I recently had surgery on my dog and they were fantastic keeping me informed every step of the way. The procedure did end up costing slightly more than the quoted amount but they let me know this would be case when they ran into complications and gave me several options as to what I wanted to do. They even let me visit the dog at 9.30pm at night as I was concerned following surgery which was done outside hours. Thanks Mill Road I will be telling everyone how amazing you all are!
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