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Thrifty Car Rental Rotorua

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Ōwhata, Rotorua, New Zealand

thrifty.co.nz
Car rental agency· Car leasing service· Scooter rental service· Van rental agency

Thrifty Car Rental Rotorua Reviews | Rating 3.7 out of 5 stars (8 reviews)

Thrifty Car Rental Rotorua is located in Ōwhata, Rotorua, New Zealand on Rotorua, Airport Terminal 837 Te Ngae Road. Thrifty Car Rental Rotorua is rated 3.7 out of 5 in the category car rental agency in New Zealand.

Address

Rotorua, Airport Terminal 837 Te Ngae Road

Phone

+6473457756

Open hours

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K

Kirst

Absolutely appalling. What is the point of having a pick up time when there is no one at the office desk? There was a sign with multiple numbers to call if there was no one attending the booth, yet none of them went through to anyone. Eventually we called the general thrifty contact number which wasn't helpful either. All they did was try to call the office desk which I had told them was unattended. Was then told to wait 15 mins while they try to call someone to come in. No one was able to be contacted and was then told to wait 2 hours until the next booking pick up by another person. At least give us a call to tell us that they won't be available until a later time!! What an absolute waste of time and ridiculous customer service!! Stay away from this "service".

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Caroline Kemp

Picked up a Rotorua Airport rental car from Thrifty and wasn't disappointed. Very friendly staff and surprisingly good prices. All in all, was a very pleasant experience.

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Tony Baker

WARNING, the price you pay on car rental sites is NOT the total price, these guys will charge you an additional 50 "Airport tax" when you turn up, making their rental prices a LOT more than others. Obviously the price they supply to the rental web sites could easily include this fee, but they choose to be deceptive. They must be creaming it from the poor tourists.

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Katrina van der Gulik

I've recommended Thrifty Car Rental Rotorua to the parents of children we offer childcare to and we've had nothing but positive feedback from them. Great to hear that they're living up to their reputation.

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Hemi Waerea

I am always on the go with work. Sometimes I forget simple stuff like toothpaste or socks but when I need a car because I forgot to book or I have to be somewhere in a hurry Thrifty Car Rental Rotorua comes through for me no matter what the request. Its almost like I have my own Thrifty Personal Assistants. Even when it is a last minute request they try their hardest to find me a car despite the hectic times they have supplying all their other customers. Definitely my number 1 go to for rentals. Always smiling at me even though I know I cause them to stress. I would usually use my kumara rating out of 4. but definitely 5 stars for service, professionalism and handling of difficult customers like me. Thanks Rotorua for your ongoing support.

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Joanne Mills

Used this Rotorua car rental company for business and was most impressed with the pricing and efficiency shown by all involved. Cheers

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Helen Millward

Fast, efficient service.

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Terri Saxon

Terrible service

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