Hamilton, New Zealand
564 Te Rapa Road, Te Rapa
N/A
+6478494591
Brought a spa from Hamilton branch. Was good information about the spa and they did a good price . Got told from 1 sales man that we could buy shop floor model only to be told by another that we couldn’t. There was a delay in delivery and no communication at all. Took 2 emails & a phone call before we got a response. One of the selling points was the free water testing, only when we drove 30min to get water tested we got told they don’t test water. Good product but service is lacking.
like
We bought a fire here and we're told it was in stock. Drove to Hamilton to pick up - not there. A couple of weeks later we went back, still not there. We ended up being given someone else's doubled up order. Then we find out we need a steel plate,I paid for it and was told it was in stock. Just drove for an hour to get it to be told it's not there. Sound familiar? Some good old fashioned communication and customer service would be nice guys.
Very helpful staff.
Good info,brochure and prices provided. Friendly service. Could sit in dry spa.
Serivce was great, loved the modern spas, bbq, and fireplaces herr, and sometimes great discounts
Super service from Daniel at the Home Show today. Great to speak with a retail person that knows their products! Thanks for your advice and good conversation Daniel. Looking forward to firing up the new bbq next weekend!
Having shopped around, we decided to buy a woodburner from 4Seasons, due to their advice and expertise. Within 24 hours of sending them the paperwork, they had lodged the permit application with the council and 4 weeks later were in the home, installing it. They are a very friendly, professional outfit who made the whole process very easy for us.
Colin is an absolute legend, really knows his stuff, Dan and the younger bloke are also very knowledgeable, much better value than that clown running the show over in Tauranga
Deli
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