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Adult Mental Health and Addictions Services

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Hamilton, New Zealand

waikatodhb.health.nz
Medical clinic

Adult Mental Health and Addictions Services Reviews | Rating 2.1 out of 5 stars (8 reviews)

Adult Mental Health and Addictions Services is located in Hamilton, New Zealand on 193 London Street, Hamilton Central. Adult Mental Health and Addictions Services is rated 2.1 out of 5 in the category medical clinic in New Zealand.

Address

193 London Street, Hamilton Central

Phone

+64 78346902

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Amanda G

They are under funded and under resourced. They deal with crisis after crisis each day and don't have the time to provide quality support to service users. I have had appointments cancelled because the key worker and psychiatrist have had to deal to crisis and more urgent reviews. If you are struggling but doing enough to survive each day you will be forgotten about. They haven't acknowledged any feedback on here at all which is disappointing. It seems to be a common theme for mental health services where their service users voices are not important or valued. I am extremely worried about out our mental health service here in the waikato.

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Allyssa conway

Honestly mental health is super important, I deal with quite a bit of anxiety. And I come here to help my journey to a balanced life, the waiting lists are quite long when waiting for someone, but in need there's lots of other places to call like youthline, crisis team and so much more. But a good place to come when life is a little to much

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John Shannon

My experience with my wife was good. It took a while to connect on the back end of a self-referral. The system in Australia is 1000% better, with more funding for mental health. The issue in NZ is drugs & alcohol addiction are taking 90% of the mental health funding. Those situations are avoidable, whereas mental health issues that are unavoidable seem to have almost zero funding. Saying all of that, when my wife had a minor relapse we got access to a good (foreign born) Psychiatrist. Her social worker did establish a rapport, but his time was split across many people, and in the end their needs were more urgent. Now I have to plan ahead to get access. It will take 2 to 3 weeks I've been told to get access to a Psychiatrist. So be it.

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Christina Goodwin

Seem to be never acute enough to be seen even when my anexity is sky high for months and taking benzo daily to cope . Took month and months of phone calls and nagging to be seen with no real outcome and the letter I was given by dr half of what he said was not actually what I said showing he didn't listen at all. Asked for a slow cut down of meds I got the opposite. Mental health system so broken and feel get treated like a pain .

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XIAO BING HU

This facility do help a lot of people. Staff there are working very hard under huge pressure. Very appreciated with their efforts.

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Kiegan Millard

Both workers I was paired barely spoke English. I don’t like that place at all. My key worker didn’t tell me how to contact her if needed, when I asked her how she just said “yes contact of you not feeling good“

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Chonni Smith

Don't even bother wasting your time. I got referred by my doctor, they ignored it. Got referred again when I was really unwell and it took months to see someone. Then at my consult I was told they'd discuss my case and get back to me. That was six months ago now. I'm really not sure what I'm supposed to do . I can barely function enough to get by, my doctor can't help any more than she is and the only reason I don't live in a box is because my parents help me out. This system is screwed.

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Tammy James

Very hard to get through on telephone, key worker often l8 for home visit... Wait times are long at the office... I wonder if this is all from lack of staff or is it because the staff aren't managing their time and priorities efficiently??? Please give this service a wake up call!! People depend on your services to enable them to live heathier lives. If you can help your loved ones stay out of the mental health system please do so, its honestly a constant battle

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