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Carpet Court Albany

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Albany, North Harbour, New Zealand

carpetcourt.nz
Flooring store· Carpet store· Flooring contractor· Wood floor installation service· Wood and laminate flooring supplier

Carpet Court Albany Reviews | Rating 4.6 out of 5 stars (8 reviews)

Carpet Court Albany is located in Albany, North Harbour, New Zealand on Cnr Rosedale Rd &, Tawa Drive. Carpet Court Albany is rated 4.6 out of 5 in the category flooring store in New Zealand.

Address

Cnr Rosedale Rd &, Tawa Drive

Phone

+64 94157581

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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C

craig cooper

Very friendly helpful staff. Gave us lots of samples to take home. And to top it off, gave us a great discount on the carpet we chose. Highly recommended.

K

Kevin Tobias

Staff here were very helpful and friendly!

M

Michael Batterton

Very good, lady assisting us was very helpful, narrowed selection quickly, over to us to now make choice. She listened and responded accordingly, made the process less painful.

A

Arthur Tse

* 4.5 to 5 stars for the ultimate installation work/workmanship * 4.5 to 5 stars for their senior management doing the right thing, fronting up, and personally apologising, and offering to speak with the neighbours after a catastrophic scheduling screw up plus lots of minor issues along the way that added up to a project that wasn't well managed. * 3 stars for the overall experience in the grand scheme of things. Should be better but hopefully they will learn the lessons. Long story short - what should clearly have been a 4 day laminate installation was somehow scheduled for 2 days. Clear as day aspects of the house plan (i.e. 28 flights of stairs) amazingly got missed. For a while, things looked bad enough that it felt like a case where they had screwed both their installation contractor and us. To be fair, two very senior people from their group came to our house at first opportunity, explained the true costs/some of the subtle issues, and didn't try to defend scheduling error. They also accepted that a lot of the other minor errors compounded to make things look worse than they were. Having talked to their contractor independently, he also confirmed that he hadn't been screwed and CC pays the best amongst similar retailers. So when things work, you should have a good experience. And they also offered something to make up for the experience which was a reasonable gesture.

J

Jonathan Hutton

Very nice people to deal with.

M

Maysoon Rassam

I bought my carpet from Carpet court Albany. I found the staff very cooperative, patient and gave me good information to enable me make the right decision. i was very happy with the price and the delivery which was made as promised. The installation was very professional and we are very much enjoying our new carpet .

N

Nick Kerr

I purchased my carpet from carpet court Albany. I love the whole experience. Staff is very efficient, know their product well. The installer was very efficient and polite.

H

Hema P

A little long waiting times on weekends. Better to have extra staff. We had to leave the store, as there’s no one attending for atleast 30mins.

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