Auckland, New Zealand
27B Cain Road, Penrose
N/A
+6495801390
0 stars for the product, but 4 for the customer service. Product was completely different from what was on the site - it didn't fit the phone, which was a little disappointing because it looked decent on the site. I sent in a little form for a refund but didn't hear anything for two months. I rang this week and the lady (sorry, don't remember her name) on the phone was very polite and helpful - she followed up my query and processed my refund immediately. I also had a lovely follow-up email the next day from a Pauline who said she had investigated the delay on my refund, and apologised on behalf of her team. While it's a shame about the product, I do appreciate the great customer service I received.
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Access Cellular Limited is a major provider of mobile phone accessories in New Zealand. Their integrity and personalised customer service is second to none. Product range is huge and you can possibly find any accessory for your mobile device. High recommend them.
I recently went in looking for a Samsung Galaxy Ace J1 Wallet Case and I was seen by a young male gentlemen. As the young gentleman was showing me a few cases, an older male mid to late 40s came over and was quiet rude and extremely grumpy. I heard the older male swearing at the younger male a few times and I immediately left without purchasing an item. This was very disgraceful to see this happenig in a company. And I will not be returning again.
Amazing outfit Supper friendly and helpful .
Deli
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