Auckland, New Zealand
Stadium Drive, Albany
N/A
+64 94846205
Unprofessional staff that stand around chatting and texting rather than keeping an eye on young swimmers. Receptionist had no clue where the gym classes were or how to book, and made no effort to find out as apparently this was a waste of their time.
like
Always take my 14 month old here and he absolutely loves it. Always clean and warm when we need to change him in the change rooms.
Parts of pool (deep diving end as well as lane swimming) closed without any prior announcement. On top of that 30min. wait without any indication how long wait will be.
Training in the gym, great equipment, staff very professional and polite, plenty of parking
It's a great pool with good facilities but couldn't swim in the toddler pool the whole time due to 2 code browns in my opinion it should be compulsory upon entry and questioned how old the children are and if under the age of 4 regardless of being toilet trained should be made to wear a swim nappy I saw a very young girl no older than 2 without one on and I have a feeling it was her.. It should be checked at reception I see you guys do enforce rules as my 6 and 8 year old were approached a couple times to check where I was which is awesome i also have 1 other bone to pick we were made to pay 8 for a 5 year old swimming with an adult instead of 1 when she can not swim in the pool on her own without constant supervision in the pool I don't agree with the fee and should be 1 as it is if she was 4 but other than that it was a good time
Great facility for both individuals and families, staff always helpful
Good to come for gym and swim.
Great place for the kids to swim
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