Auckland, New Zealand
8 Ace Place, Kingsland
N/A
+64 93099109
Wheelchair-accessible entrance
We had the MOST AMAZING experience at Bath Co. Siobhan was very attentive, efficient and professional. We were deciding on a new bath, vanity and toilet and struggling with the sizes and how it would all come together. She showed me a few options, even got me to sit in the bath to make sure I was comfortable and happy before purchasing! :) Such great customer service, highly recommend to everyone and anyone new to bathroom renovations! She made it all very easy for me. :)
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Update on Dec 16th The retailer refunded the taps but Bathco still didn't reply re the plumbing fee, even though Becky their rep admitted that they didn't check the replacement tap before sending it to me - the plumber cost for replacement could've been avoided if they have checked. Extremely disappointed with their tapware quality! I originally went for their vanities but didn't buy any because a custom sized vanity takes a bit too long. Ended up buying two "Mike Pro High-Rise Basin Mixer" basin taps for my renovation and the one installed in the downstair bathroom started leaking within a week of installation. They sent a replacement, and while I had to pay a plumber to replace the tap, the replacement tap didn't last much longer and is now leaking from the exact same part! A representitive from Bathco contacted me today, only offering to come in and "tighten a loose part". Excuse me? If there was a loose part, why didn't you make it tight on the replacement tap *before* sending it to me? And quite frankly, if any part was loose, it would have started leaking immediately after installed. Mine started leaking about 10 days after installation, it's pretty clear that it was tight when it arrived. So are you suggesting that I need to tighten this "loose part" every week for the next ten years? I honestly don't know how this product passed NZ standards - other old taps in the house on the same level and a lower level are all perfectly fine. This one tap has cost me over 500 and more than a month time. I'm just hoping Bathco can take the faulty taps away, give my money back and let me have a peaceful Christmas.
From a commercial standpoint i've been fortunate enough to connect with Chris on a number of commercial developments. Professional and a high level of integrity. Really happy.
No need to shop elsewhere! Being a first time customer at Bath Co, Alan & the other team members gave us amazing professional service.. this kind of service brings back repeat business. I’ll be sure to spread the word about Bath Co around town. Warm & welcoming with a fabulous variety of products.
Excellent advice.
Very nice showroom with lots of options to view on display, helped us get some good ideas for our bathrooms.
Great Variety, great options. Wonderful staff to help you with whatever your after. Beautiful showroom. Fun, easy, quick service.
Helpful staff
Deli
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