Auckland, New Zealand
86 Lunn Avenue, Mount Wellington
N/A
+64 800244224
Have used Budget Bins twice in the past month or so for general waste, appear to have been Waste Management bins on delivery - based on availability. No further confirmation of booking after you place it, which might put people at ease - but the right size came when expected. We weren't too stressed about exact timing on the day, pays to give yourself a buffer. 30 extra a few weeks later for same size and timeframe, unsure why. Overall they've been reliable, no weight restriction, comparatively well-priced and no issue with driveway when neighbours park in tricky spots (check yours is wide enough). Far more comfortable than our experience with bookabin website.
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very disappointed, our front fence was damaged when bin was removed. I emailed company twice with pictures but no response.
I regret not seeing the review before booking the bin. Schedule for Thursday. Call Thursday and Friday. Both empty promise . I need the bin for weekend . Very very frustrated!!! This would be my first and the last order from them.
Wish i read the reviews.....everything they said is true. No bin, no phone, no answers i wish they weren't in business. Waste of time. My property now waiting to clear rubbish....Thanks Budget Bins for your great Service ....NOT...!!!
Booked these guys in before reading reviews - which got me worried! However Budget Bins did exactly what I booked in, bin was delivered on time and picked up on time with no fuss. Unlike other outfits they didn't have a weight limit which is what attracted me.
DO NOT USE THIS COMPANY!!! I wish i had read the reviews before using their service. No communication and when we have asked to speak to a manager for two days we've been told he's in meetings. They really think we are that stupid. Happy to take your money but not at all good at giving good service. Don't waste your time and money.
Ordered skip bin to be delivered on Friday and when it wasn’t delivered rang them, was told the truck was broken down so couldn’t deliver until Saturday Saturday morning still no skip bin so called them again and was told yes it would be delivered definitely today and they would call me back with an ETA ... 3pm still no skip and no call from Budget bin on a ETA so tried calling again but the call Centre closed at midday Sunday still no skip bin and no idea if or when it will be delivered Shocking service!!
Bin ordered to be delivered on 31/07. No delivery. Called the call centre to be told someone will contact us at 7am on 01/08. We then call the call centre at 9am to be told that there is not enough access (despite already having two bins of the same size from budget bins delivered). A reasonable person would think they would contact you in the first instance if there were any issues rather than have the customer calling to find out what Is happening. Previously we have had no issues so unsure what has changed in the company to lead to the now poor service.
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