Auckland, New Zealand
21/1 Remuera Road, Newmarket
N/A
+64 95200057
Toilets
Nobody ever answers the phone at the Newmarket clinic. I was forced to book my appointment at the Eastridge clinic and when I got there I was told I was already booked at Newmarket. Seemed a bit ridiculous as no one picked up the phone when I called to make the appointment (the website had a glitch - It would show me an available time and then when I tried to book it would say not available).
like
The phone is never working, I can’t reschedule or do anything by calling them️
The new clinic in Ponsonby is just amazing! Highly professional and friendly staff and really happy with my skin routine and results. Was paying a fortune elsewhere and am so happy I am now with Clear Skincare Ponsonby, thank you!
Absolutely love this place! Not only the girls are providing an exceptional customer service, but also the products and services are without doubt working! I have done skin-gym (to get rid of my acne and remove scars) and laser treatment, can vouch for amazing results! Also their range of skin care products and make up is to die for! Keep up your good work, ladies!
I had very bad experience with the clinic about its service. I bought 3 Acne skin treatments, paid in full because they were on sale, the treatment is called micro needling, I had some studies on YouTube before going there, I thought this would be carried out after numbing cream, however I took the first treatment without numbing, the needling was very painful, I went back home, Emailed her to request numbing for next treatment as I felt really uncomfortable with the pain, she explained the numbing is going to affect the treatment result, I had carefully thinking then requested refund for the other 2 unused treatments, she then said ok she will apply numbing cream for the next treatment but considering to her previous explanation I asked refund, she said it was not refundable and offered a call back by manager, the manager called me and I was told it was not refundable, she suggested to put the money to my account as credit, I can use to any other treatments, I agreed. A couple of months after I called to check if I could book another type skin treatments by using the credit and I was told I didn't have any credit in my account, the operator said she needed to check with her manager then offer me a call back, I didn't receive any call back until now after 2 weeks.
I had the best experience in Clearskincare. Kate is the best therapist ever. She has lots of knowledge about different skin types and she is highly professional.
I've been coming to this clinic for several years and had consistently great service and results. Highly recommend.
My work colleague and best friend recommended that i try out laser hair removal as she had been doing it for 2 years with Clear skin care (New MARKET. My first booking was with Kate and ever since I’ve been hooked.no more waxing/shaving. Just after few sessions, I was amazed with the result. my skin feels like a baby’s butt :), I actually can’t explain, how happy and grateful I am that I gave this a try. Most importantly, this happy experience wouldn’t be so happy, if Kate wasn’t my therapist, I highly recommend her to everyone, she is surely amazing. So thorough in her work you can tell she’s an expert.. I was once booked in with another therapist, i hate to say but she didn’t do a good job. I went back to Kate (problem solved). she took care of me well. I would recommend this place to anyone thinking of getting laser. Super clean clinic, definitely the best in NZ.
Deli
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