Auckland, New Zealand
7 McNab Street, Penrose
N/A
+64800800020
very speedy shipping, package only took 5 days form USA to NZ. though i tried to relocate the package to a service point but the delivery person sent it to the original addresss instead. but overall satisfactory :)
like
There is no option to rate less than 1 star First they sent on wrong route. Then they are saying sent on right route now . Then sending text address is incorrect. Finally received and now its broken.
Overall good experience, a bit pricey. But good customer service. Quick and easy process to send documents and other things.
parcels tried to deliver before business hours 8:30am morning and when we called and said that parcel is very important to be delivered today that's why we ordered express service and paid extra. but they said can not deliver today will be delivered after 2 days and for collection can not give guarantee that you can pickup and wait for their confirmation...
I am trying to send back a documents i received from Philippines thru dhl and after signing it i went to dhl to send it back. They are charging me 140nzd for 270grams of paper. Problem is the same document was sent to me using dhl and they only charge 52. What happened to nz dhl?? Why different prices? Both are walk in customer but way different prices.
Would give zero star if I could. Paid over 100 NZD for an urgent international parcel with my important certified immigration document in it. These guys lost it, said they didn't have it, blaming on Courier Post who received parcels for them as a third party in Whangarei. You guys really need to be more serious about people's situations. We might end up not being let in the country because of this incident and you're not the people who are taking any consequences. **********QUICK UPDATE********** After losing my copy of document, I had my original ID sent with an insurance that was paid for by DHL. And after a couple of days, they called and told me that they managed to lose it AGAIN!
Friendly staff, great service
0 star. I sent my courier to India but these people didn't tell me that receivers would need to pay duty and taxes over there. i paid250 in NZ and they paid 30000(nz600) in India.
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