Auckland, New Zealand
253 Ponsonby Road, Ponsonby
N/A
+6493788682
Always professional and friendly service from Forme Spa, no matter what location you attend, and online bookings make is so convenient. it doesn't matter if your treatment is small or large, the staff really look after you.
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Modern, clean and calm space with welcoming staff. The lovely therapist Helen gave me an incredibly nourishing express facial. My skin feels silky smooth and hydrated. Looking forward to my next treatment!
I visited Forme Spa Ponsonby today for a pedicure and it was quite possibly the best pedicure I have ever received. The setting was beautiful, the customer service was exceptional and my therapist Jaylene was lovely.
I am extremely disappointed with my experience today. I have been to Forme before, and have thought very highly of them. Unfortunately this is not the case this time around. For the price point, my expectations were high and I left a 40min treatment, after 20 minutes with an extremely painful rash, essentially no result, and strongly believe the therapist shouldn’t have let the treatment go ahead knowing and expressing I would not receive the desired result from treatment. I have sent an email expressing this in detail and have not received a reply. Although the spa is very clean, tidy and the therapist was overall nice, I will not be recommending to my friends or family, and will not be going back. Respect and providing high quality treatments for your clients should be top priority rather than just making quick money as well as pushing products on to them.
Had the (Christmas special?) with Grace which included the Bliss Me back massage (30 mins) and Bio Rejuvenate Me facial (1 hour). Massage was super relaxing to start, and the facial was one of the best I've ever had. Will definitely be booking in with Grace again.
My partner received a gift from me for a 3 hour long treatment and she is extremely disappointed and has had much better treatment for a lot less cost. 3 hours treatment and only had 0ne and a half hour contact with anyone and the rest of the time she was left to lay there. While they were tending to complaint from other customers. They don’t answer the phones and we rang them multiple times and only got through once. Treatment on feet was a wash and paint the nail, you can get that at a nail bar in a mall the only thing she said was okay but not great was the facial. They were also so pushy on getting her to sign up for more treatments and to buy their product. Something was going to be so special for my partner as she does not do much of this type of thing for her self has been a total disappointment. Do not recommend this company at all.
Relaxing and comfortable experience with professional staff. Beautiful premises. Will be back :)
I booked in for a one hour massage on 14 Feb, but received a 45 min massage. Arrived at 2.25pm for 2.30pm appointment. The masseuse then got confused about how to take payment (I had a 200 gift voucher, and wanted to sign up for monthly 89/hr massage). In the middle of sorting this, she then proceeded to help another customer with her purchase. I was eventually led to the room at 2.45pm. The massage was fine, except, that when she said the massage was finished, I thought, oh that was quick. I received a glass of water to drink and was told to get up slowly. I looked at my watch 3.31pm. Uh... I didn't bother to say anything to the masseuse. I have never expected to be shortcut in this way, especially not by forme Spa, which I had good experience previously.
Deli
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