Auckland, New Zealand
142 Robertson Road, Māngere East
N/A
+64800325939
I don't know why reviews are so low for this company. I had a 3 berth van rented for 28 days and it was my favorite trip during my time here. Staff in both branches were incredible, friendly and super helpful! Highly recommend.
like
Lovely friendly folk. Great wee camper. Many thanks.
Helpful friendly staff resulting I fantastic holiday
van was faulty, water kept running out like something was leaking, we had to keep filling up water. When we picked up campervan it was like never vacuumed, very dirty, i had to clean the van as we were going with my 2 young kids. Heater didnt even work, it just blew out cold air. To end our trip, manager at Auckland, Mangere branch was just so unprofessional, no customer service skills, maybe take a course on how to deal with the customers because shes so rude!!!! Maybe the "manager" should check vehicles to make sure everything is working and its clean, then sort her attitude out. Not using this place ever again!!!! Just a quick reply to the "manager" no i didnt change my story it was the same reason to your head office and to yourself. BUT my rating still stands as you do have poor customer service and the campervan did have all faults AND maybe with covid19, put something into place for the situation i was in!!!! it may not have happen before, but you need to be a little more understanding because family emergency does happen! My husband is just a very positive person. Please dont reply, take in what other reviews have put down about you and work on yourself!
Horrible experience. Our vans water didn’t even work so we kept having to spend extra to use holiday parks to wash our dishes. When we explained it to customer service rep Lisa in Auckland she was EXTREMELY rude and didn’t offer any type of compensation. You don’t get what you pay for and end up paying way more than you expect. Go with another company
Most pathetic company in NZ Called their toll-free number 8 times... no one answered. Called their Christchurch number which appears to be no longer in service. How do they expect to run a successful business if they can't get the basics right. Invest in personnel who knows what they're doing or this business will soon be history.
Hi. The score is zero but google do not allow that. JUST stay away. If you booked for 9.30am plan to get vehicle around 11.30. They sad that it is normal :) Cheers
Excellent vehicle great customer service
Deli
The best companies in the category 'Deli'