Auckland, New Zealand
161 Manukau Road, Epsom
N/A
+64 96301960
DeliveryIn-store pick-upIn-store shopping
I wanted to love this store. I really did. The table I bought is beautiful - no doubt. 1st table - faulty. (No probs. It happens.) 2nd replacement table - faulty. (Seriously??) 3rd replacement table - I was assured this one, while being the store sample, was 'perfect' - is stained. I can't be bothered with any more emails. This one will have to do.
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Living in Australia I spent ages trying to find a website with gifts for mum and bub. I came across global baby. They have really nice products on their website and you can add a giftbox to send to your recipient. Anita was great with her email communication and all my annoying requests were no problem. Item was sent the date I requested and delivered from Auckland to Wellington in less than 24hours. My friend was very happy with her gift. The childrens maori books they offer on their website is a bonus and another reason why I chose to shop with them.
An absolute AMAZING experience. I had purchased a gift and forgot to use the new subscription 10 code and the workers here kindly refunded me the 10. What's more, they replied within the tens of minutes to my message and offered gift wrapping. Love love love this store and am very happy to support this local business.
Poor communication and non-delivery of ordered items.
Anita and her team at global baby are nothing short of amazing! We bought the white lulu cot in amongst the chaos that the world is going through following the announcement of the mandatory lock down. We had no expectations of it arriving prior to the lock down being lifted however arrived in 2 days and is beautiful. The communication and customer service we had received was on point and we couldn’t be happier. As a first time mum in a scary time this was a lovely surprise to be able to finish her nursery prior to her anticipated arrival. Thank you!
Ordered a capsule beginning September it's now nearing the end of November and still not here not sure what I will do if I go into labour and can't take my baby home
We had such a great experience shopping at Global Baby recently. The staff were very friendly, knowledgeable and patient despite having a full store of shoppers. We found a great solution for a car seat and stroller. We felt their product range was really well curated (a smaller range of quality models/brands) which reduced the level of confusion you can feel at bigger retail outlets. Our chosen items were unpacked and assembled for us in store (as we wanted to check out a colour that was not on display). Our car seat was fitted along with useful education on how best to use/fit it as our baby grows. 10/10. Thanks especially to Anita and Flora.
I had ordered a book and clicked pick up rather than delivery. The quick email and communication was so good and they took care of the hiccup on their end even though I could have done it but couldn't quite figure it out. Awesome service and such a lovely shop online. Thanks girls!
Deli
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