Auckland, New Zealand
13a philips st, Papatoetoe
N/A
+64 220190099
Be aware of this company!!!!!!!!!!!!! Neither they have expertise nor are they willing to do a good job. They arrived two hours late then asked me to transfer whole amount before starting which I did, as they knew no one is going to pay after such an unsatisfactory job. We booked them for deep cleaning. They charged us 350. They did carpet cleaning with (so called) steam which just made my carpet wet not even a single stain was removed. They left several parts of wall and floor untouched, When I called them and asked about all the stuff, he replied it was dirty that’s why he didn’t clean it (no one ask professional cleaning if everything is neat and clean). Then I sent him photos, he promised me to come other day. As expected he didn’t show up. Since that day I am trying to contact him but to no use. We have to hire another company to finish cleaning as were moving out of the house which cost us another 300. Reply to owner's justification: Sir I think you need to see your quote again, walls were included cleaning of range hood was also included. Secondly, you guys promised to come other day to fix it but you stopped attending my phone. Any justification? How other company clean carpet walls and range hood in 300. Today I see your all other negative reviews which are almost same as mine.
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Raj was very friendly and flexible. He did a lovely job.
Execllent Cleaning Service. Hired for home cleaning on short notice. Home Essential Cleaning did an amazing job on cleaning down my house. Will surely recommend Friends and family.
We had Raj come to our place to do a moving out clean up. We were not very impressed by his cleaning. He was in a rush to go to some other place for cleaning. He said that it would take him up to 3 hours to finish cleaning. But he finished it in approx 1.45 hours. He did not clean our bathroom properly. However the bath tub was cleaned well. Happy about that. Until I went and moved the sofa he did not take any initiative to move the sofa and vacuum it there. He might say that he is giving you at a discounted price but that is certainly not true. There are many other cleaning companies that are giving the same price and could potentially do a better job. I have taken pics and sent it to him, it was near the window area and not the window but he said that he doesn’t do windows as per our contract. We had our kettle and a few things on one of our shelves his wife who was also cleaning did not clean it and his response for that was you should remove everything, I was right there in the house and requested them to let me know if there is something that has to be removed. However, I would not recommend them for any future cleaning. I wish him luck and hope he gets better in his services
I had this company come today to do a deep clean. Buyer beware is all I can say. I paid a lot of money for a less then average clean. It was supposed to be a deep clean. But as per other reviews they rushed through, missed areas, left, dust and dirt. They tried to finish in 2 hours and then expected I would pay the same amount and they tried to charge extra for outside windows when they were in that time. I gave them a chance to correct and showed them what I was not happy with, but they didn't fix, one off the guys actually just got a tissue and wiped up some dust on the floor instead of getting out the mop. I had to remove after they left and my sponge on my steam mop was black. They charged me 320.00 it was a complete rip off. Please do not use you will be disappointed. They also have very substandard equipment not proper cleaning equipment at all, so should not be changing 50 per hour.
They are cheaper than the other companies in the area so I decided to try them and I was really impressed by the staff and the equipment they use. The job was completed professionally. Raj gave me a very good price for full end of tenancy cleaning package. For sure I will use them again. Cheers
I did ask for a residential cleaning but the cleaners believed they were coming in for a move out clean. I had no qualms, as perhaps I thought this misunderstanding may be my own fault for not double checking and clarifying. They cleaned the house in roughly 1.45 hours. By clean, I mean they did the inside windows of the house and vacuumed the bedrooms and living area, bathroom and toilet were done nicely, I helped a lot with cleaning the kitchen. I don’t think they even touched the laundry room. The kitchen - I moved everything out of the cupboards, however, when after they cleaned it, I did a once over and saw that they hadn’t even wiped the thing properly so I had to do even THAT myself. I moved more stuff out of the way so that they could wipe the bench properly, because honestly, I felt like if I didn’t then they wouldn’t have taken the initiative to do it themselves. All in all, not a very good clean for the 280 paid. I just wanted a decent job done and I was a little disappointed. I could’ve saved the money and done a better job myself. Thanks anyway, I hate cleaning the bathroom.
I called them for a weekend clean quote. Same day. I asked them for general home clean. Vacuum, mop, clean the bathroom and wipe down the kitchen. They originally quoted me 150 but that came down to 90. There were two cleaners and they were here for well under an hour. I needed to point out where areas hadn't been vaccumed. They asked me to double check areas but I felt it was redundant. The "cleaning" in the bathroom was very light. I immediately saw spots on the vanity that could be wiped off with my finger.
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