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John Andrew Ford & Mazda Penrose

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Auckland, New Zealand

johnandrew.co.nz
Auto machine shop· Car repair and maintenance· Mechanic· Car dealer· Auto parts store· Auto repair shop· Car repair and maintenance service· Chauffeur service· Used car dealer

John Andrew Ford & Mazda Penrose Reviews | Rating 4.1 out of 5 stars (8 reviews)

John Andrew Ford & Mazda Penrose is located in Auckland, New Zealand on 23 Greenpark Road, Penrose. John Andrew Ford & Mazda Penrose is rated 4.1 out of 5 in the category auto machine shop in New Zealand.

Address

23 Greenpark Road, Penrose

Phone

+64 95713024

Service options

DeliveryIn-store shopping

Open hours

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Glen Roycroft

Filthy loan car during repairs also full of used tissues and facial masks during covid. Extremely Poor communication and after sales service by salesman Greg Coxen. 4 weeks to get action. Reported issues higher up but go nowhere and no change. Would never use or recomend.

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B

Fantastic service ! Booked car service online had a response following morning 7.30am to confirm details of vehicle. Appt confirmed for next day, dropped car off 9am as no rush to pick up. Had call late afternoon to pick up. Wish I had picked up closer to 5pm as my car was only partly valet..which was a.bummer. The ladies at reception were so friendly and helpful., coffee , mags and telly to keep u occupied while waiting. 8 minute wait was how long I waited...just a breeze. Im a big time review follower so was pretty curious on how my first visit here would pan out as reviews here weren't too flash. Im all about customer service . ....(20 yrs retail ) so was totally impressed with Ford Mazda Penrose. Well done team !

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isha narayan

parts team is very slack, not calling customers to inform them if part is there or if there has been a delay. they don't make any effort whatsoever. do not recommend.

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Rob L

Was told that I’d recieve a call for car pick up by 4pm. No call, so waited till 410pm and called thru to confine that my car could still be picked up

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Jervis Koo

Great service but would my vehicle was returned with the washer reservoir cap missing...

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M Morgan

Appalling. Took my car in for scheduled service and WOF post level 4 lockdown. It f failed the WOF and they wanted over 3,000 of work on a car I bought from them 12 months prior. Took it to another reputable garage who could not find the same faults and the repairs even on the like-for-like issues were significantly cheaper. I will never go back to this workshop again, nor do I recommend you.

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Arthur Gordon

As usual, the service was carried out professionally and my car was ready at the agreed time.

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Mo Sahim

No issues at all. The Ladies at reception are very welcoming and friendly.

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