Auckland, New Zealand
46 Westpoint Drive, Hobsonville
N/A
+64 800625482
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Awesome service. Very thorough in their repairs. Extremely happy with the high standard Makita has for its products and honor of warranty. Cheers guys!!!!!
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I have been waiting for any sort of assistance and I've been extremely patient. I must admit I'm disgusted at your customer support. I own nearly 20,000 in Makita tools for my crew and I have been waiting for Batteries to arrive from a redemption promo since November which is now 8 Months (3batteries finally turned up three weeks ago and I'm still waiting for about 7.) I sent an email after two months of them not coming and I didn't get a response so I talked to a representative at a trade breakfast morning who apparently "couldn't believe they hadn't come yet." he also insisted in taking my email and said "leave it with me I'll sort this out." This was 3 months ago and I heard nothing and never got any email or call on the details I gave. I contacted again two weeks ago regarding this and am now coming to the conclusion I will definitely be buying all my tools elsewhere for my business. I also asked for a rep to assist me in buying back about 8000 worth of tools when they were stolen at the start of the year but that email was also completely disregarded and I wish I didn't stay loyal now. Contact was made after last resort efforts of posting this review. Still had the cheek to say it was three outstanding when it was 5. Recieved 5 batteries perhaps a free shirt or even battery wouldn't hurt as I'd have removed this review.
Amazing place
Must supplier for DIY, fully recommend, no option to choose other companies.
Deli
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