Auckland, New Zealand
152 Great South Road, Remuera
N/A
+6495221986
The restaurant looked so cozy from the outside! Really wanted to enjoy a supper there, but after reading these reviews...will give it a skip!
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Just ate there, ordered the snapper dish, ordered at 8:08 and did not receive my dish until 8:53. Disappointed at the waiting time i was glad to get my food and indulge.... unforchantly fish was well over cooked, vegetables looked like they were done in the microwave with a lovely can of Watties Tomato spread on top of the fish. Extremely disappointed, was happy to pay for my mints at the end i guess. Shame i had to pay for the food.
I don't know how this restaurant is open. We had the worst experience I have ever had at a restaurant. I would not recommend anyone going here. We booked and arrived on a Friday night at 730 pm. There was only one rude man working on the floor. He pointed to a table that we went to sit on. He did not bring us our menus so my husband had to go and get them. After some time he came and bought us a bottle of water. The only glasses we had were some wine glasses that had napkins in it. When I asked for some water glasses from a far he just yelled back across the restaurant that we were to use the wine glasses. When I took the napkin out, I noticed the glasses were dirty and had a dead bug on the side. I asked him to bring us clean ones which he did. After quite some time he finally took our order. We ordered 1 pasta dish, 1 pizza, 1 entrée and 2 glasses of wine. We waited and waited. Not even our glass of wine arrived. He just stood behind the counter and did something on the till for ages. I noticed a couple sitting behind us had only recieved one meal and their second meal took over 5 to 10 minutes for their other one to come out. By this time the first person had already nearly finished her meal. We still hadn't even got our glass of wine. I felt like going up and pouring it myself. Instead we walked up to the counter and told the man to cancel our order as it had been about 20minutes. He didn't at all seemed phased and it was if he gets this all the time. This was the best decision we had made as the food was over priced especially for such a horrible experience. We went somewhere else and had a great night with great service, great food and probably spent less than what we would have if we had stayed at this terrible restaurant.
Great icon among all the restaurants options in Remuera. We rarely venture outside our usuals, but after trying this new restaurant, glad we did. The food was great and service had good perception of time. Don't miss the tiramisu!
After visiting this dive of a restaurant, my friend & I will not be returning.Staff shortages aside, the amount of time waiting for our orders was absurd! We ordered garlic bread as an entrance to the main meal but our main meals showed up after taking forever (we had drunk a bottle of wine by that time) minus our garlic bread.When I asked about it, the waiters reply was "sorry, I forgot" and strode off and brought it back about 5min later. My friend ordered a chicken dish & I a steak fillet which came rear instead of medium rare. Both dishes lacked heat as the plates were stone cold and didn't look appealing at all.Had a bite of the meals & decided enough was enough.We were'nt even offered the 2 glasses of wine that was mentioned on their voucher and to my amazement I would of thought the waiter would have got the point that we were not happy....instead he asked us for payment for the garlic bread which was an extra! I held my hands by my side for the sake of my friend but any other time I would of used them.How are these places allowed to trade is beyond me but we now know where not to go out to dine....and that is this place! Such a blight on Remueras landscape! I had to choose a star to further post my review....tbh,it does'nt even warrant that
Average dining experience, food is ok, service may be a bit slow. Outside parking is available and seems to always have seating available.
Deli
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