Auckland, New Zealand
280 Queen Street, Auckland CBD
N/A
+64 93033042
Very professional yet felt like a personalized service. Staff were very informative about what I needed. Very comfortable.
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Great customer service by the whole team, I really felt taken care of. The eye test was very graphic and thorough, exceeding my expectations. Can definitely recommend this place !
I just really wanted to thank the Auckland CBD team for their excellent customer service. James was really great in setting up my eye-test appointment and even more superb at showing me around the different frames and lens options; ensuring that I got the perfect pair of glasses. He was informative and made the entire process really stress-free. James ensured I left question less and that I was knowledge in every circumstance. The glasses were also ready extremely quickly and looked and worked perfectly! Thank you!!
Had a really bad experience with their store manager, took my glass leans order and forgot to ship it to Australia. My glass frame stayed in their store for over 3 weeks and no one touched it until I showed up in their store. Very unprofessional. The sales people in this store are very helpful and kind though. Appreciate their help. At the end i had to wait for 9 weeks, and by the time i get my glasses my prescription has expired.
Called on Saturday morning, they were able to get me an optometrist appointment the same day. Optometrist (Kristal?) was fantastic; frames and lenses ordered the same day, ready within a week. Five stars. More recently they also sorted me with my new contacts no drama. I think they've had some staff changes since some of the other reviews, current set of staff are great.
I am very glad I decided to go to this store. I recieved perfect service. Everyone is really helpful and professional! I highly recommend to have a measurements with Alice!
I had a great experience at OPSM. Alice was very patient and answered all my questions in detail. She provided a thorough eye exam. I highly recommend this branch.
Very helpful. And fantastic service. Great prices too
Deli
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