Petplan New Zealand

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Auckland, New Zealand

petplan.co.nz
Insurance company

Petplan New Zealand Reviews | Rating 3.5 out of 5 stars (8 reviews)

Petplan New Zealand is located in Auckland, New Zealand on 101 Station Road East, Penrose. Petplan New Zealand is rated 3.5 out of 5 in the category insurance company in New Zealand.

Address

101 Station Road East, Penrose

Phone

+64800255426

Open hours

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Marina Mueller

The best decision I had was to do this pet insurance! My cat was sick, it took a long time for vets to find out, and the vet cost becomes really expensive. Petplan was fast to respond to the claim, and I couldn't be happier with the prompt service. :)

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Rhiannon Arnott

I was recommended Pet Plan by a friend, and they have been nothing but amazing and helpful! Our puppy ate a rock (yea, I know...) and had to go for surgery, so it was a bit of a worrying time for us, but they made the whole process so easy and they were brilliant to deal with. Payment was made back into our account in just over a week! I would highly recommend them.

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Jared davids

Great company, highly recommended to insure your pets. Our cat was quite sick and they paid out vet costs fast and were great to communicate with. Thanks guys

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Lindsay Klee

Have been with Pet Plan a number of years and took me that long to realise its not worth the money. You are better off putting 50--100 month aside in a seperate account to use for emergencies. By the time they took off all things you cant claim for, Fixed Excess, Age Excess out of 950 Vet Bill, got back 65.

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Susan Williams

I am really impressed by this Pet Insurance provider. My boxer has had cancer among other illnesses that have required major surgery. My Huntaway Cross suffers from a skin irritation that requires expensive prescription drugs. The process is easy. Complete the forms, get the vet to complete their forms, email off to PetPlan and presto the claim in lodged. It takes them less than two weeks to assess. Having this insurance is invaluable and well worth the monthly payments. I have peace of mind knowing that I can afford to get the medical attention that my dogs need without worrying about the cost. 08/2019 Just had to use my insurance again for my Huntaway X and again I paid my 100 excess and the claims were accepted and paid out within one week of submission. This is outstanding service.

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Andrew Mantle

Always good fir our dog insurance

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Mandy Kurien

We've been with Petplan for 12 months and so far so good. We have had to claim twice, and both claims have been approved no worries. When claiming you do have to get your vet to fill out part of the form and provide the history of your pet even if it has been provided before, which was a pain the first time but no problems the second time as we knew what was required. The second claim relates to an allergy our dog has developed, and it may turn out he needs an injection once every two months which Petplan have confirmed they will cover as part of the original claim for his allergy. Sometimes the wait time on the phone is a little long, but that's normal for most businesses I feel and can be rectified by calling early in the morning. Everyone I have spoken to at Petplan is lovely and professional, and has a great sense of humor about my dogs name which is Alan :-)

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Akshay Sud

Been with them for over a year now - filed a claim for the first time this year, really easy to deal with, no dramas - Thank you!