Auckland, New Zealand
162 Queen Street, Auckland CBD
N/A
+6493733969
Just bought my first pair of Dr Martens in store and I cannot praise the staff highly enough! The first lady was super helpful and put them on hold while I sorted out finances. Went back in today and a lovely guy helped me out and was so helpful and patient! The supervisor there is so lovely too, really helpful and it's clear there is a great work environment which in turn creates a fantastic customer experience. Cannot rate highly enough!
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The staff were very friendly and quickly found what I wanted.
I have just had great service from Adam at the Queen Street store. Professional and helpful service with a smile. Full of knowledge about his products and an all round nice guy. It was so worth the trip into the city! We need to get back in there and make it the vibrant place it was. Thanks Adam. I love my Dr Martin sandals.
A great selection but not the ones I was looking for, also no service I think maybe I'm not in the right age bracket they not interested, maybe offer commission they might be then.
I called up and spoke with Phillip (blonde/brown hair guy?) who was very helpful assisting me over the phone. I was after Dr Martens Britain XL. The website was showing out of stock but he went above and beyond to check their storage for me and found my size! I was super happy and came in same day to purchase.
Great location. The staff are very friendly and helpful. Highly recommend.
Amazing customer service from Philip! Always helpful & in a good mood
The dude wearing a Slim Shady shirt was awesome! Very kind, welcoming and easy to talk to. He made sure the sizing was right and introduced matching accessories. Give that man a raise!
Deli
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