Rockgas Henderson

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Auckland, New Zealand

rockgas.co.nz
Gas cylinders supplier· Energy supplier

Rockgas Henderson Reviews | Rating 4.2 out of 5 stars (8 reviews)

Rockgas Henderson is located in Auckland, New Zealand on 37 Bruce McLaren Road, Henderson. Rockgas Henderson is rated 4.2 out of 5 in the category gas cylinders supplier in New Zealand.

Address

37 Bruce McLaren Road, Henderson

Phone

+64 800762542

Open hours

Mon
9AM–6PM
Tue
9AM–6PM
Wed
9AM–6PM
Thu
9AM–6PM
Fri
9AM–6PM
Sat
8AM–1PM
Sun
Closed

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M

Mette van Lith

Extremely poor customer service over the phone. Every phone call you will have to wait a minimum of 20 minutes before speaking to someone on the phone. As well the person on the phone was grumpy and not helpful at all twice. This happend after Rockgas made a mistake and invoiced my account for two bottles, which were not ordered. The biggest drama to get this organised. It has cost me 5 phone calls and a minimum of 3 hours of waiting in waiting lines and putting on hold, after a mistake that has been made by Rockgas.

T

Theresa Dwyer

Love going to rockgas, its open till 6pm and the serve is always happy and cheerful

J

John Allen

Lovely staff and service

B

Bane I'am

The staff filled then gave my bottle to the customer who came after me, I only managed to get my bottle back by stopping the customer leaving myself. Cheap refills but a lack of care by the refilling staff. My bottle is brand new and I don't want an old one that belongs to someone else. When I approached the staff about it they weren't interested in the topic. Blatant disregard for customer service. My advice is :keep your eyes on your bottle at all times if you want to keep it.

L

Linda Richardson

Good friendly staff

C

chris palmer

Great friendly service worth the trip

A

Abhi

Hi I am bit surprised that we were denied new account as the operator advised that there is no parking on white swan road????can believe that.heaps of road side parking but even if thats the case there is parking in the driveway where delivery van/truck can be parked ,may be its monopoly that's why there are not worried.definitely not an health and safety/security issue

S

Sally Duong

Would give zero stars if I could. Signed up two weeks prior to our moving date and everything was confirmed on the phone. Rang again on the day we moved in to relised they didnt even register us! Promised us to deliver on Thursdays then delayed us again to Monday. 5pm Monday we rang again to ask why there is no delivery and their excuse is they tried to deliver but our driveway is too "steep and dangerous?!" Previous owners used them for a few years yet now they find our driveway a problem? WORST COMPANY EVER. If your house is not on flat lands dont even try.