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Rylock Auckland - Windows and Doors

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Auckland, New Zealand

rylock.co.nz
Window installation service

Rylock Auckland - Windows and Doors Reviews | Rating 3.2 out of 5 stars (8 reviews)

Rylock Auckland - Windows and Doors is located in Auckland, New Zealand on 72 Apollo Drive, Rosedale. Rylock Auckland - Windows and Doors is rated 3.2 out of 5 in the category window installation service in New Zealand.

Address

72 Apollo Drive, Rosedale

Phone

+64 94750330

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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J

Jenny Hinton

great in person not so good when you request a visit on line, it took a while. Great products

L

Lorne H

Excellent experience from start to finish. The measurements were perfect and the installers were a pleasure to have around. We ordered French Doors and 2 windows. Installed in a day which was really efficient. Really happy with the results.

A

Andy Van Der Salm

Hopeless- no response to online enquiry or to email enquiry

M

Martha Dobbs

Awesome service & customer care

R

Rube Thompson

I waited for two weeks for the guy come onside to do the measurement. Then I waited for another week to receive a WRONG quotation. I went to their showroom and talk with them. They said they would contact me the next day.However, I waited for another week without any reply. Finally, I call them again. They just said that they don't have a builder to offer. But the main problem is their terrible customer service.They are completely unaware that customers are waiting and have no sense of responsibility at all.It's a complete waste of time.

K

Kim Goldsmith

So happy with the professional service.

J

Jason Goldfinch

Great communication at the start, they then took my money and things began to go downhill from there. My install date was set for Tuesday between 8am and 9am ... 9.30 i phoned and got called back 15 mins later to be told that my front door hadn't even been made. Friday before xmas the door got half installed, and my house left open because the door latch was in the wrong place and the security lock wouldn't latch. I had to fix it as the rep Richards only answer was "I don't know what to tell you, there isn't a lot I can do"... great response when your door doesn't lock and house left open. Worst of all, they measured the door short, and its been installed crooked. They have acknowledged they have completely buggered it up but the terrible communication is continuing and we are now 1 month on and still hasn't been rectified. Be warned with this company!

J

Jay H

Very pleased with the service and quote offered. Have done 2 x conservatories and French doors/windows, excellent

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