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Skin Institute New Lynn

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Auckland, New Zealand

skininstitute.co.nz
Skin care clinic· Dermatologist

Skin Institute New Lynn Reviews | Rating 3.3 out of 5 stars (6 reviews)

Skin Institute New Lynn is located in Auckland, New Zealand on Totara Health Clinic Level 2/1 McCrae Way, New Lynn. Skin Institute New Lynn is rated 3.3 out of 5 in the category skin care clinic in New Zealand.

Address

Totara Health Clinic Level 2/1 McCrae Way, New Lynn

Phone

+64 99741734

Amenities

Toilets

Accessibility

Wheelchair-accessible liftWheelchair-accessible toilet

Open hours

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Ben Silk

If you are looking for a mole check, my advice would be to contact your local medical centre first and request a GP with some background in dermatology. The following describes my disappointing experience with Skin Institute in New Lynn. On the face of it they look like a trustworthy and ethical organisation but I've come away thinking they are anything but. First of all, they are expensive, very expensive., ten times the cost of visiting your local GP and having your skin checked by the public system. Skin Institute can undertake procedures much faster, but you'll pay for it. I was quoted over 3000 just for two biopsies. The equivalent cost was 350 on the public system. Secondly, their communication is poor. It's difficult to make appointments. Lastly, as a customer/patient I never felt valued or respected, an example being the lack of a follow call after my mole check and my request for time to consider the massive quote for biopsies. I never heard from them. My belief is that they knew the price (without insurance) was astronomical and I wasn't worth the time. If Skin Institute had my wellbeing at heart, they would contact me to find out how I was going to progress. All in all, very poor.

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Marcus

Agree with Stephanie’s post re trying to get an appointment. Have given up and will find another place instead. Guess they don’t want/ need the business.

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kylie sherwin

Wouldn't use these guys at this branch ever. Husband's first skin removal - wasn't given antibiotics and 10 days later when the dressings and stitches were removed, he had an infection and is left with a scar that wouldn't have been as bad if he had antibiotics or a dressing we could see and monitor. The second time he went in, there were 2 spots removed. When he went back to get the stitches the removed, all was good (he had stated he wanted antibiotics) ... Until a week later when he took off the plaster and we discovered that one of the wounds still has stitches in it. We went back and requested to be seen immediately for removal. Hopefully there is no negative side effect of the staff incompetence. For something that cost an outrageous sum and is what I thought your company specialises in, I am surprised at the level of failure your staff have achieved. It could have done at the Drs for a fraction of the price, and probably with less issues. I am most certainly not recommending this branch for anyone to go to... As for the others, I cannot judge. Do not judge all stores based on the failings of one.

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Stephanie Parkes

Have been trying to get an appointment forever. No-one ever answers the phone!!!

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Bearka 28rus

Good personal, really low waiting time, however the price is high.

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Mark Miller

So much for the free spot check - 200 fee was not disclosed

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