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Smart Express Moving and Delivery Auckland

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Auckland, New Zealand

smartexpress.co.nz
Moving company· Delivery service· Freight forwarding service· Moving and storage service· Piano moving service

Smart Express Moving and Delivery Auckland Reviews | Rating 4.8 out of 5 stars (8 reviews)

Smart Express Moving and Delivery Auckland is located in Auckland, New Zealand on 1/19 Hannigan Drive, St Johns. Smart Express Moving and Delivery Auckland is rated 4.8 out of 5 in the category moving company in New Zealand.

Address

1/19 Hannigan Drive, St Johns

Phone

+6492222555

Open hours

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Tom Oh

Excellent and we highly recommend. Smart Express helped us move house and every aspect of our experience with them was top notch. Customer service from the call centre was friendly and inviting with clear communication. Service from the movers was also friendly, courteous, a bit ahead of time, and efficient. All the people we spoke with from Smart Express were easy to talk with, friendly, knowledgeable, and had the tone of genuine care for us and our move. There was also clear and empathetic communication, and I mean that in the sense the folks at Smart Express know to keep their customers informed early and to manage expectations. The two guys who did the move were legends. They moved all our stuff quick and were strong as. One of the guys carried a tallboy by himself (one that'd normally be a two man carry) and he's just chatting away like it was nothing. The were ahead of schedule and rang early to see whether that worked for us, then text to let us know they were on their way. One notable thing: we have a large couch but had a very narrow doorway to get it through which requires a particular way to navigate the couch through. Before I could even pull up the photos of how we got it in, the guys had it through clean and were heading to the van. That really blew me away at how efficient and effective they were at their jobs. Again, phenomenal all around and we recommend 100%. We know who we'll call for our next move. Thanks, Smart Express.

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Sanket Pagare

Smart Express team - Ehsan & Raul have really made my house move a piece of cake. they are true professionals & do understand customers well. As Susan said while booking - "we don't muck around, we get the job done professionally in timely manner". Highly recommended team. Cheers, Sanket

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Joanne Whitney

I had a delivery from Freedom Furniture to my home by your team, Fred and Polar. I wanted to let you know that they were exceptional in their service. They were courteous, helpful and friendly. They moved two large furniture pieces efficiently and seamlessly, removed all rubbish and even straightened the floor rug! Their care and attention to detail was a delight.

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Chamath Ekanayake

Smart Express has a great professional team. Last week we moved our 1,200 sqm office of 70 staff. It was a daunting task but Smart Express team made it so worry free for us. I can wholeheartedly recommend this company. Good job Smart Express. Keep up the good work guys.

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Patrick Gifford

Really pleased with the service from this company. First class customer service from the get-go in setting our move up (thanks Hilary), they were very responsive, informative and went the extra mile (such as sending a member of their ops team out to look at access at our house before the day). Gave us absolute confidence in using them. The movers on the day (Sam and Ray) continued that level of service. They were friendly, hard-working, worked fast but with the utmost care and professionalism and were great with our kids too. They dealt with a bit of a tricky pickup address (steep drive, neighbours needing them to move the van, small children wanting to help, awkward stairs etc.) with ease and patience. Sam also flagged when dismantling a piece of furniture may take too long, and when a plant pot would likely leak all over our stuff in the van, and came up with solutions. It was that over and above care that we were really impressed with. Great to deal with such a professional company - made our move pretty much stress free!

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Omkar Kadam

Absolutely loved these guys! The movers kept me updated in terms of their tentative arrivals and movements leading to arriving to my property to move my stuff. Matthew and Karan were amazing, they were thorough and extremely careful in moving my stuff and made the chaotic moving day an absolute breeze! Definitely recommend these guys and will surely use them in future again. Thanks guys!

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Jane Bebbington

We requested to have our entire house packed up and taken to a storage unit. The two young gentlemen who did this were both extremely professional, very friendly and very efficient. They arrived on time and worked tirelessly for five hours. They packed all the items carefully and ensured they were all safe and kept secure during transportation. The ones we had wanted to be accessible were kept aside and placed at the front of the unit. Everything in the unit has been so brilliantly stacked to save space and maintain the safe storage of the items. We would have no hesitation in recommending you use this company and we will be ringing them to move us again in the New Year. Many thanks to you. An excellent service. Also wonderful communication with Stuart in the office when making the booking (which I changed with no problem).

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Tuan Anh Luu

Their service is probably not the cheapest one, but ought to be the nicest moving guys I've meet. Arrived a little early than scheduled, the moving guys are friendly, fast and treated my stuffs as careful as they are moving theirs. I can't complaint a thing about customer service either. In short, I will definitely use their services again in the future.

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