Auckland, New Zealand
6/651 Whangaparaoa Road, Stanmore Bay
N/A
+6494243001
Can sympathize with Nicola (previous rater) as have had very similar experiences, with follow up and general treatment over last couple of years. Off to find a more caring doctor.
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This place are constantly stuffing things up, not following through with things, rude, saying things that aren't even true. I had a problem and was complaining about it for years, went multiple times to be fobbed off, I eventually pushed to see a specialist and ended up having major surgery planned straight away with a diagnosis didn't need to suffer all that time. This happened for 2 different things as well! Unapologetic about mistakes and just ignore your concerns, will definitely be changing practices.
Every doctor or nurse I have seen here has been kind and professional. They are really a lovely group of people. The new building is open and comfortable also, and pleasant to wait in. I love the drawer of toys for kids - great attention to detail and real effort by all staff to make me feel welcome and comfortable.
Friendly front desk staff. Doctors are calm and listen to your word, before suggesting something.
Great doctors for my whole family from 2 years old to 40
Very professional and caring, Dr Catherine Ripley was awesome.Very sympathetic nature, and helped relieve my pain. Also ringing me to see how I was 2days later. Thank you for the wonderful service. God bless you all.
A few days ago I was VERY ill and asked my partner to ring up and book an appointment for me as this is the closest doctors to our home. When he called he was told that they couldn't book an appointment for me as I was not enrolled, and that I should go to Silverdale coast care. Not even given the chance to enrol. EXTREMELY disappointed.
The team at family doctors are very professional and caring.
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