Auckland, New Zealand
14F Vega Place, Rosedale
N/A
+64 94150664
Awesome company to deal with. Customer service is excellent (thanks Georgia!). Great high quality product. Fast shipping. Cannot fault a thing.
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Awesome company to deal with, super fast shipping and responses to emails. I brought the wrong size but went through the return system and got it returned and brought the right one all within two days! Super fast haven't felt with a better, well handled company!
The waist trainers I purchased were really great quality. I was extremely happy with how it felt on. I purchased the wrong size however, but the communication and guidance I received from the team for returns was awesome. Thank you Waist Trainer NZ!!
Horrible customer service, should have shelled out 20 more and bought from a company who employ actual professionals
Super happy with how they dealt with my issue. They were completely understandable and very kind. I can’t wait to try my waist trainer!! ️️️ Highly recommend ️
I Had ordered the wrong size waist trainer and had to return, not much of an online shopper so I was a bit unsure of the process. Luxe staff replied fast and informed me of what I needed to do. They were so fast with their replies and the entire process! Got store credit and have ordered a new one literally taken a week which is amazing considering the long weekend!! So impressed and will be ordering more from them! Thank you Luxe! From a very happy and satisfied customer :)
Very frustrating - A simple credit is turning into a chore - all the reply's come with xx at the email - which is very weird ...not very professional - almost like a sex store reply.... Still trying to get my 60 credit...and Georgia is "very sorry to hear this"......Now I have to write a review before I can get a coupon code to redeem my credit? #tooooooohardbasket
I loveeee these waist trainers! I ordered one a while ago and went from a M (which was originally tight for me) to S so quickly! I have since had a baby and ordered another. Wearing the waist trainer not only gives my confidence, but it also helps with my posture and limits how much I get fit in my stomach! I just ordered one for my mum, but got the wrong size, so contacted customer support to send it back and the team was so lovely to work with and super fast with replying to emails and processing the exchange! I literally tell alllll my friends about them. 100% recommend!
Deli
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