Auckland, New Zealand
8 High Street, Auckland CBD
N/A
+64 93798721
Wonderful friendly and helpful staff. Great product at a good price. I love my glasses!
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The optometrist and staff was very kind and helpful. My boyfriend and I got a free eye test each, and we received a really detailed exam and results. Then I ended up buying glasses which improved my reading vision so much. My boyfriend broke his glasses lens a few days later and they replaced it free of charge. So really great service. Also the lenses that they have available are really classy and chic designs that you wouldn’t find in a specsavers.
Came in for glasses as I lost mine. Left with a contact lens free trial and selected some nice clear frames. Arrived pretty quick, maybe a week and a half. Stoked with the quality of the frames, I was afraid they wouldn’t suit me but they’re good! Contact lenses are turning out to be pretty good too, however I notice I am more sensitive to light when wearing the contacts - light seems brighter, especially in contrast; looking out of a window from indoors can be blinding. I’ll raise this matter when I go in for my contact lens follow up appointment, I wouldn’t recommend driving a car immediately if you’re on a contact lens trial. Great service from staff as always ️️️️️
Thought id give the high street branch a try with the free eye exam offer (booked with Andrew) and was really happy with how things went. Comprehensive exam and a really good selection of frames. Walked out with new frames and lenses on order and it was super straightforward and easy. The staff are all lovely and happy to help
It’s my second time in the High Street store and the quality of service they give is still amazing. Andrew - the gentleman that did my eye test was great. He walked me through what he was seeing in the eye scans and answered any questions I had. The other staffs were also helpful when I was struggling to choose between frames and answered my questions. Great staff at the High Street store, made my friend and I have a great and comfortable time shopping. Definitely recommend Bailey Nelson!
Pros: - Generally on trend designs. - Fantastic price point at 300 for 2 pairs of quality glasses means you're really not breaking the bank. - Handcrafted, so great quality as well. - Free post-purchase servicing. Cons: - You'll probably end up only buying from Bailey Nelson because there's no reason to shop elsewhere.
Very happy with the professional and most impprtantly, patient team. I was recommended to go there, and I will recommend others to go there as well. Cheers!
I really enjoyed interaction with four of the team through the process of visiting, booking, frame selection, examination and collection. They made it easy. Having AfterPay as an option is excellent
Deli
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