Tūrangi, New Zealand
1 Pihanga Road
$$$
+64 73860400
N/A
Drive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeHealthy optionsKids' menuLate-night foodQuick bite
No sundae with the stunner deal and the tables were grubby. Food wasn't as good as previous visits.
like
Worst customer service EVER!! I noticed that what I had ordered was different when it came up on the screen so when I approached the window I asked and said the combo I ordered doesn't come with this, but it is showing this on the screen. The lady was rude and said this is what you ordered and it does come with them and she was very dismissive of me as a customer saying this is not what I ordered. I left it so I could check my phone again and check the combo that I ordered to make sure that I was correct and I was, so when we received our order I didn't get the correct order as I presumed and I tried to tell the lady. So I went into the store and waited there for the lady to finally approach me after standing there for a bit and she just kept looking at me. She approached me and was so rude with how she was talking to me and I showed her what I ordered on my phone and said I didn't receive this. She goes to rudely say well we don't do that at this store, and I said well that's fine but that is what I ordered as it was on your bk website. She said you said this and that is what I ordered, and continued to say I actually ordered this but didn't receive it. She was so rude and didn't care about anything I was saying, there was no sorry, except I got rude, dismissive and worst customer service ever. She was going to just walk away and not offer any resolution so I had to ask for a refund as I didn't want what had been given to me, she practically threw my money at me, still no sorry and she just walked away, she didn't even offer for me to order something different. So I walked out in tears and I will NEVER go back again.
Very busy, not very clean tables. So busy, slower service. Food as expected, friendly staff though. Saving grace
Food was alright, service was good, but the restaurant was very dirty.
Great to see staff had taken so much care with social distancing sanitization and entry and exits. NOT great to see stinking filthy toilets..needed a good clean of basins floors and walls Dyson dryer in disabled toilet so dirty I didn't want to put my hands in.I didn't go into the gents but could smell it from the corridor.come on Burger King!!
Bit of a wait but food was super hot and fresh. Good place to stop for a bite on a long drive.
Typical burger King but great to have on a long sh1 drive.
Love how the burger King was attached to the Gas station!! 10/10fast, friendly and helpful!!
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