Cambridge, New Zealand
224 Laurent Road North
N/A
+6478273902
Very difficult company to get in touch with. I have sent 3 emails to the sales team as this is your only email contact on the website. Have tried over the last 2 months with specific information I needed answers for and have been ignored 3 times. I also find the only way to reach you by phone is by selecting the sales team, the very team who ignored emails. Service does not connect. I tried this a few times as sales have ignored my emails so didn't want to speak to them. Not happy and I give up. Was about to contact the owners on social media or stop in physically but can't be bothered now. I like the product but simply wanted contact information for something specific, not product related. I was ignored by your only website email address (sales), plain and simple.
like
I am in the Lower 48, In another calendar day from this manufacturer. I sent an inquiry about suitability of a product for an injured breeding bull. Not only did I get a response in less than 24 hours, but the email chain bounced around the company and engineering department who all lended thoughts and ideas. I was sent drawings with suitable modifications I could do to make my off label harness cattle lifting needs be safely accomplished. I am shortly to be a proud owner of a Liftease. Customer aid is TOP SHELF.
Deli
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