Auckland CBD, Auckland, New Zealand
Unit 1, Deloitte Centre, 80 Queen Street
N/A
+6493544831
The staff as like every other whom reviewed Coach Auckland in Queen Street that they've said is rude and condescending is true. If only we've been served with respect and not giving us that non helpful tone we would've bought a coach piece instead we've just bought items at T Galleria just minutes away from walking past this store. When you get asked of a product inside your store you should at least to have the common courtesy of asking in a respectful way 'How we can be helped' instead you get ridiculed for trying their bags because you don't know how to open them. Do not visit this store if you want to be disrespected during the biggest shopping spree of any customer that would think of buying a piece.
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Outstanding Branding and Marketing... Amazing Glass Shop.
Very nasty and rude lady. I am Talking about the lady with glasses and a strong accent. Asian male staff member told me the card holder is 150. Then the rude lady tries to charge me 195. When i told her the other staff member said 150, she said she does not care, and will not sell it to me at that price. She wont even ask him. So i just left. DONT COME HERE
Bad customer service, compare to cheaper brand like footlocker. I dont know how can those people get that job lol funny
My favourites bag. The customer service always nice
If I could give 0 star, I would. Had my eyes set on a specific style. I saw it when we visited the US and hesitated on buying. I was hoping that it would be here, in the shop. To the lady who served us, I could have bought a different bag on the spot (I have the money to splurge on), you are rude. I clearly felt you didn't want to serve me at all, or even try to. The way you talked to me, it felt like you looked down on me. You were far more interested at the guy who was trying some shoes, who by the way, is being looked after. Customer service is BAD, especially you guys are a luxury brand!
Very Rude and Bad service. Today I went the shop with my kids. We brought drinks in but we already put on the side. And the staff ask me to leave or wait outside with my kids! How dare you say that to me? This is not the way you treat your customers! Didn’t got his name. He speaks Chinese.
I went into the coach store on Queen St, I asked about a bag that I had seen whilst on holiday in Australia - I showed the shop assistant, she told me they do not have it as it was only available at “the outlet” shop. I advised the Lady that I had seen it in Brisbane as well as at duty free - so could she order it for me - me very bluntly and rather rudely advised it was an “outlet shop” item and “no”. She then suggested I buy something else at which point me directed me to another bag then walked off ! I left - not impressed at all.
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