Rotorua, New Zealand
176 Lake Road, Mangakakahi
N/A
+6472627167
My partner and I came here after reading some great reviews. When we arrived the door was open so we entered only to be shooed away by what looked like the owner. He literally used one hand to shoo us and just said "No." My partner tried to ask if they would be open later or tomorrow only to be met with the same reply of "No." with ZERO explanation or reasoning. We found this very rude and disappointing because we were both excited to have their food that was raved about. But we are now put off and don't want to come back.
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REALLY GOOD food! The customer service was even better! Food is delicious, good portions & great value considering the prices at other Mexican restaurants in rotorua. The selection of drinks are pretty awesome too. Will definitely return! if you need your Mexican food or drink fix, This is the place to be!
Really yummy food at a good price, and super duper friendly service! I’m from America so I miss Mexican food a lot, and this really hit the spot! The person working drew a smiley face on our burrito wrappers and it made my day. :-) 100% recommend!
Wow! We were pleasantly surprised by this place! We love Mexican food, but haven't found a 'real mexican' restaurant yet that prepare good food, until we found El Burrito! We were here on a Sunday and don't know if it's usually a 'one-man' show, but this guy (we think he must the owner) was absolutely on fire, extremely friendly and made us feel right at home! Also the food was pretty cheap, we thought the portions would be small so ordered 3 dishes and up taking one of them home El Burrito will definitely see us again!
Small, hidden gem. Such a pleasant server. Let us sample the dressings.
Great food. I’d give 5 stars if the COVID contact tracing QR code was easily located. Unfortunately once the front door is opened the poster gets hidden which means probably very few people are doing contact tracing. I hope they fix that.
My belly is so full and my mouth still full of happy flavours from the burrito I ate an hour ago. Absolutely delicious. Thank you kindly for lovely service and a wonderful meal. We will be back regularly as I can see I will be craving this meal often. Have posted and boasted your menu to several friends in the last hour. :-) See you again soon!
Tried this place because it was on Grabone. We were under the impression it was a restaurant and bar but it's more of a takeaway. The staff had no idea what was on the voucher and were trying to add extra food we would have to pay extra for. What we ordered wasn't available. Didn't get to choose/told what was in the food when we asked. The manager was rude to her staff. The food was so bad my wife didn't eat her taco and her and the kids were sick the next day. The food came on two plates for 4 people and when we asked for an extra plate it was still wet. The two cheesecakes we ordered were frozen solid and came on the same plate. Won't be going back.
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