Hamilton, New Zealand
1 Urlich Avenue, Glenview
N/A
+6478434429
They are kind of rude. I have an ear problem . Wanted to be referred to an ear doctor but was told I have to be taking antihistamines. And also flixanise. I know when I need to be referred to a ear doctor which is going to cost a lot privately and I am not currently working due to an in balance where I am mostly dizzy. I have been referred to a neurologist and they know this. When a patient has needs i think doctors and nurses need to take their patients seriously rather than sweeping it underneath the carpet. I'm sorry but nobody knows your own body than yourself. So when a patients asks and tells a doctor they need to be referred to an ear doctor it's usually because us patients know. Especially when you have a balance problem. It's usually an inner ear problem.
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Great service quick and efficient. All in all a good experience.
Perfect service in correct time
The nurses are lovely and very sweet with our baby. Dr Scarlet is wonderful and a very compassionate GP. The practice often runs late but it’s because they are taking necessary time with their patients and they don’t rush you to catch up like some places do.
Three great doctors- Jane, Alan and lily. Unfortunately reception staff and the manager are very rude and not very helpful at all. Will continue to go for the three wonderful doctors but unfortunately the front of house is very unwelcoming. If your easily offended it stay clear of enrolling at this practice
The nurse that served my father was kind and professional . But the older lady receptionist was very rude. Not very nice talking to someone who is going through cancer.
They could be so much better. Manager is not interested in patient experience and doesn't run the place efficiently. First thing you come across when entering is a barrier.. directing you to the left away from reception. New arrival checkin could be automated.. but no you have people coming from the right wanting to pay meaning 2 queue for the receptionist.. causes long delays. You should be able to do more online but they have not enabled booking a diabetes nurse so you have to call and wait. I thought the UK health system was bad but the way they have this place organized make me feel like they are in the middle ages... so slow.. slow inefficient.. do unwilling to improve... would rather add more fees and charge tge patient than improve the patient experience and reduce cost
Dr Chris Nihotte is amazing
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