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Hamilton East Medical Centre

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Hamilton, New Zealand

hemc.co.nz
Doctor· Medical Center

Hamilton East Medical Centre Reviews | Rating 3.4 out of 5 stars (7 reviews)

Hamilton East Medical Centre is located in Hamilton, New Zealand on 16 Beale Street, Hamilton East. Hamilton East Medical Centre is rated 3.4 out of 5 in the category doctor in New Zealand.

Address

16 Beale Street, Hamilton East

Phone

+64 78391232

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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B

Ben Masters

Wouldn't recommend this center if you have any serious mental health issues. The front of house people are enough to make you suicidal and they do not give two flying rats if they make your mental illnesses worse. Doctors there are nice but do not seem at all compitent when it comes to helping people with mental health problems.

K

Kelly Rose

The reception staff really let this place down 100%, The Indian receptionist is the rudest person ever if this was a cafe and she was front of house you wouldn't have a business within 6 months. I think she forgets customers pay her wages. Being rude to other clients whom suffer mental health issues unbelievable I will never refer another client there way ever again. Of course this practice can rest on their laurels but if it was a new practice they'd be dead fish in no time at all. People come because they're ill..... OBVIOUSLY. That said they deserve compassion and kindness not blatant belligerence and this complaint I'd on behalf of 3 clients whom felt degraded by this silly cow. I pity the next person whom deals with this wretched unethical attitude and I really don't think that she should remain employed there. She is a cancer to this business.

K

Kate Grain

Reception staff need to be replaced, they are rude and do not care for anyone's mental health issues. I myself suffer anxiety and depression terribly and after run ins with rude staff who book me in to see doctors who I have never given permission to see my medical files I have left there in tears and needing the crisis aversion teams help. Most of the doctors seem to think generalizing and stereotyping a person is the way to treat their illness. Even after repeatedly telling my doctor that the medication they have me on makes me dopey they refuse to believe me because "generally" most people don't feel that...well sorry to say but generalizing isn't what a doctor should be doing we are all individuals and should be treated as such. Sad one star for this business until they can fix the issues they have.

E

Eshan Harrington

Abysmal customer service from front desk staff. I didn't even get see the doctor because of their upfront rudeness. Definitely not a way to run a business with people whom face patients being rude and unwelcome . Lack of people and communication kill was evident. Not my loss , was able to get into a different medical centre. Normally not someone who leaves reviews but the amount of lack of empathy Definitely prompted me to do so. If there was 0/5 I would have Definitely selected that.

J

John Shannon

This review is based solely on not updating your hours of business on your door or online. If you have made a business decision to change your hours LET YOUR CUSTOMERS KNOW. It is your responsibility to amend signage on your door on Google and on your website. I suggested you amend your hours on Google. Failure to accept the edit could see a suspension of your Google presence.

V

Vini Bertan

Rang them today in behalf of my workmate which does not speak a lot of English, specially on the phone. Happens that his son, 6yo which is a patient of yours and had high fever and dry cough all night, so we are trying to know what to do. Got told that if "he's breathing" we should wait for a call back. I've said if he's not breathing wouldn't he be dying? The receptionist got very mad at me and ended up haninging up without even asking the kids name. Again, your patient. Well I came here to give you a bad review and realised you've already got plenty of it. Glad I'm not with you guys and btw the poor kid is going to Anglesea.

V

vasu reddy

Doctors are good but..half off the admin staff they don't know what they doing. I think they need to learn communication skills.

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