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Lightwire

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Hamilton, New Zealand

lightwire.co.nz
Internet service provider

Lightwire Reviews | Rating 4.5 out of 5 stars (8 reviews)

Lightwire is located in Hamilton, New Zealand on South Bloc, Building Level 2/19 Knox Street. Lightwire is rated 4.5 out of 5 in the category internet service provider in New Zealand.

Address

South Bloc, Building Level 2/19 Knox Street

Phone

+64 800121314

Accessibility

Wheelchair-accessible entrance

Open hours

Mon
8AM–7PM
Tue
8AM–7PM
Wed
8AM–7PM
Thu
8AM–7PM
Fri
8AM–7PM
Sat
9AM–5PM
Sun
9AM–5PM

...
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C

Carl Dawson

The team at Lightwire provide such a fantastic service. We recently moved to the Western BOP, and needed high speed reliable connectivity to be able to work effectively from home (Zoom, Teams meetings etc). When our existing DSL service was failing, through a neighbours referral we got onto Lightwire, called and had everything underway within a week. We leveraged the express install service which was worth the money for my situation and the experience from the initial call through to the installation team was amazing. The installer even helped move some existing cabling around for me to put additional wireless access points into our house to ensure strong signal. Couldn't be happier and have since referred them to our other neighbours. Thanks very much!

K

Kerry Smith

We joined Lightwire last year During Covid 19 and the experience was well worth writing about it. From the initial contact with the call centre, meeting the installer & then getting started it has been excellent. All staff are professional but very friendly and nothing is too much trouble. I was impressed & know that anyone would be glad to change away from providers who don't offer good service.

G

Garry

Always a great service. When things go wrong, always easy to access the support service and promptly resolved. Highly recommend.

T

Tess Smith

We have been long term customers and have always been happy with the customer service and connection, they have solved our unique set up requirements and can't speak highly enough of their team and installer (Logan). Highly recommend them

R

Reece Johnson

Logan turned up on time as arranged and proceeded to provide great advice and assistance getting us set up. We now have a connection delivering 80kb/s meaning my wife can now perform her role from home effectively. Thanks so much for getting us sorted.

J

Jordan A

Was ok initially, but now I can barely even play Guild Wars 2. Constant disconnects, 2 minute delayed lag (literally unplayable). I doubt it will be any better with other internet companies as they all seem to be the same - everything's fine starting out, but within a few months, your speed is throttled, and it's back to snail speed internet. I thought this was 2021, not 1990's?

D

Darrin Knowles

From 5bps with TrustPower to 65bps with Lightwire. And all at the same price! Now I just have to manage my data to 300mb/month . . .

J

Jenny Linstead

I have had not internet problems what so ever and I am happy with the pricing easy to contact not talking to an automated machine I recommend lightwire as an internet provider

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