Hamilton, New Zealand
437 Grey Street, Hamilton East
N/A
+6479573830
Avoid at all costs! I strongly recommend you do not use this man's company "Hamilton Locksmiths" or "Eastern Hammer Hardware" and call around to other locksmiths to find one who is honest and ethical, unlike this man. I called Steve and told him I locked keys in my bedroom. He asked me about the door lock - how much I paid for it and where. His store is 4km from my home. Steve turned up with a piece of plastic and slid it in to open it. He said "with cheap handles, they open easily. He then charged me 120!! I said to him "why didn't you suggest I try this myself when I called you?" This man proceeded to stand in my home and become aggressive when I questioned this, but he refused to answer my question. He said he had to charge me for his gas used, yes all 4km. A good honest person would be forthcoming and explain to me what I could try in order to open it. He knew exactly what he was doing. I would hate for someone else to encounter the same experience I had with Steve. He presented as very aggressive, entitled attitude and who takes advantage of vulnerable people! Disgraceful!
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Phoned Steve up in the morning and he visited us later that day! Incredible service, fast, efficient and well priced. Glad I called, thanks for sorting our locks out!
Very friendly service from Steve. My Automotive lock and barrel was recoded to the old key overnight and delivered the next morning by 830 am. Very impressive. Thank you Steve.
Professional work and communication! But you'd better call Steve before going to his shop. It is one man business and he's not at his shop all the time.
Great service and fast..... Really don’t see why the poor reviews.
Steve from the Hamilton Locksmiths was extremely helpful. Steve repaired my Car key and electronic lock key within minutes. I phoned around for the right dealer and found him to be the best, I felt he was honest, straightforward and had charged me a lot less than the rest by 50 or more. Thanks Steve!
Had to change a lock to the garage which was stuck and would not open. Steve said he would come in 90 min time and turned up 10 min early. Changed the lock with no fuss. Prompt, courteous service. Very reasonable charges too!
Excellent work, came out at night, had to drill out and replace entire lock, which was frustrating and not without a bit of understandable cursing, job probably took an hour but stuck to the original price. That shows honour.
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