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Hi Flo Pumps

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Auckland, New Zealand

hiflopumps.co.nz
Water works equipment supplier· Sewage treatment plant

Hi Flo Pumps Reviews | Rating 4 out of 5 stars (4 reviews)

Hi Flo Pumps is located in Auckland, New Zealand on 3 Fairfax Avenue, Penrose. Hi Flo Pumps is rated 4 out of 5 in the category water works equipment supplier in New Zealand.

Address

3 Fairfax Avenue, Penrose

Phone

+64 95796375

Accessibility

Wheelchair-accessible entrance

Open hours

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C

Crystal Pomale

Charles and the team are fantastic. Pieter is amazing too always willing to go above and beyond, exceptional service. I would gladly recommend Hi Flo Pumps to all.

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Parris Plumbing

Andy and his team at Hi-flow have been giving me advice and doing jobs for me for over 7 years now. Efficient, experienced and well organised. Thanks Hiflow team. Logan Baker - Director of Parris Plumbing Ltd - Auckland.

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Imran Zia

Cant give less then this. Poor communication, I was over charged and when complained, rather explaining me why I have to pay disputed amount, I received threatening emails, really disappointed by whole process.

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Simon Le Tissier

My household water pump failed late on a Sunday afternoon leaving us without water. I called a 24/7 service agent and was quoted 349 call-out fee plus parts. Figuring the final bill could be around half the cost of a new one, I took my pump in to work Monday morning hoping that as we were without water, there would be a shop on the North Shore willing and able to offer a same-day repair. Unfortunately not. I phoned all the shops on Google and they either didn't have workshop facilities and/or their techs priortised call-outs. The best offer (after quite a bit of to and fro) was repair the next day. :-( My final call was to the Grundfos agent in Albany. The man I spoke to immediately understood and empathised with my predicament (a family already 12 hours without water and counting) and recommended I call HiFlo Pumps. A great recommendation! Right from the get-go they were understanding and accommodating. The Service Manager, Charles Elgar, said if I brought my pump in, they would diagnose the fault and if repairable, do so there and then. I arrived at HiFlo Pumps 30 minutes later and Charles suggested I go for a coffee and come back in 40 minutes and he'd have an answer for me. After all the stress, coffee sounded like a good idea, and 40 minutes later I came back to find my pump repaired and waiting for me! And a fair and honest bill too! Wow! Now that's what I call REAL customer service!! 10/10 and a BIG thank you to Charles and the team at HiFlo Pumps

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