Wellington, New Zealand
87 Duthie Street, Karori
N/A
+817082198149
My wife and I spent 10 days touring Japan with Patrick, it was wonderful. Patrick knew his way around every train station and city; this saved us considerable time allowing us to see additional sites in our 10 days. He was very knowledgeable of the sites we visited and able to explain a lot. I highly recommended them to anyone that will be touring in Japan. You will definitely get the most out of the time you have. Patrick was fun to travel with and our 21 year old son that joined the tour for 5 days in Tokyo hit it off with Patrick also. We may go back in a year or two and if we do we will definitely use them again.
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We spent 32,000 on this service provider, and naturally expected exceptional service. It was at first but then the service turned bad. Instead of taking responsibility, the owner blamed us for his poor planning and defends unprofessional (and sometime simply rude) behavior of one of his staff. As a strategy, this may work for some people. For the discerning traveler we advice to look elsewhere.
My husband and I embarked on a 10 day marathon of Japan with Patrick on July 5, 2017. The use of Japan Custom Tours was the best decision that we made. We were led through the organized chaos of the sprawling, and amazing, Japanese train stations with ease. As a result, we were able to see everything on our desired list of "must-sees" and have an amazing experience along the way. Patrick was wonderful to work with before our trip; always getting back to us in a timely manner with helpful information. During our trip, he was professional, kind, and well, yes, even entertaining. When our son joined us for the last five days of our adventure, Patrick embraced him and made him feel included. In the end, we felt like we were leaving a family member. We had an amazing trip, one that we will never forget.
What a great trip and we saw so much. Patrick was a first class guide and as he had organized everything so well it was also stress free for us. We saw far more than we expected and accommodation and itinerary were first class. Most enjoyable. Alan & Gloria
Spring Garden Tour-May 2018- Absolutely Fabulous In May, we completed a fully escorted 17 day Spring Garden Tour with Japan Custom Tours (JCT). The tour, which we helped design, was based on a previous JCT tour with the addition of Japans top three gardens. Patrick, our tour guide, with his impressive knowledge of Japan and his detailed understanding of the rail network, very quickly worked out the logistics and made suggestions on how to travel around Japan, thus maximizing our time to be able to do the things we wanted. Patrick’s planning was exemplary and it showed in many ways. Hotels were first class, centrally located, and included breakfast. His in-depth knowledge of Japan’s high speed rail network allowed us to get to the various attractions in a timely manner and with no downtime. We made some small last minute changes to our schedule and these were accommodated without issue. This made for a very relaxed holiday with nothing to do but drink in the sights and enjoy Patrick’s insights to the history of each of them. We would thoroughly recommend Japan Custom Tours to anyone wanting an absolutely fabulous taste of Japan.
We have just completed the 4 week grand tour of Japan and have to say this was the easiest and most stress-free holiday we have ever had. We usually travel as independent travellers but this time felt we needed some help with the language and logistics to maximise the trip experiences. We wouldn't consider a large tour group so Japan Custom Tours was perfect for us. We loved the train travel - this tour is perfect for train spotters! Being just the two of us we were able to vary the itinerary too. After 4 weeks with Patrick we were confident about spending an extra week on our own in Tokyo.
My partner and I were looking to get married in Japan during our holiday in October. After finding Patrick and his company on a trip advisor forum we approached him to create the ultimate custom tour. Patrick communicated with us via email in advance- taking on board our tight schedule. He made everything really simple. Then accompanied us to various appointments across Tokyo. I am pleased to say we were successfully married in Tokyo. Thank you Patrick- we could not have done it without you!! I would highly recommend Patrick to arrange your logistics!
Thank you Patrick for a great day showing Geoff & I the sights of Tokyo. We had an amazing time and really enjoyed the sites you took us too. We would love to come back and see more of Japan. An amazing place to visit. Geoff also enjoyed his day with you especially the Bullet Train ride back. I thoroughly enjoyed my shopping day with Wendy and Koji too. Wish we had been able to stay a little longer. Thank you so much for showing us so much in the time we had. Hope to be able to return and do a more in depth tour of Japan with you. I can't recommend Patrick and Wendy and Koji highly enough.
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