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Kathmandu St Lukes

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Auckland, New Zealand

kathmandu.co.nz
Clothing store· Camping store· Men's clothing store· Outdoor sports store· Women's clothing store· Children's clothing store· Outdoor clothing and equipment shop· Sportswear store

Kathmandu St Lukes Reviews | Rating 4.2 out of 5 stars (8 reviews)

Kathmandu St Lukes is located in Auckland, New Zealand on 778/80 Saint Lukes Road, Mount Albert. Kathmandu St Lukes is rated 4.2 out of 5 in the category clothing store in New Zealand.

Address

778/80 Saint Lukes Road, Mount Albert

Phone

+64 98156213

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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D

Dave Fear

Nice staff and very knowledgeable.

C

Colin & Jo Wylie

Ane provided exceptional customer service. Well done.

J

James Ahmu

Friendly, helpful service. Prices are not too bad.

M

Maxine Vine

Friendly helpful staff with good product knowledge helped me choose the right rain jacket for my trip

S

Syed Farhan

Visited last Thursday to buy jacket for my wife. No greetings from staff, one lady looked at us and ignored. Store wasn't very busy but staff was very busy organizing stock and ignoring customer (Which should not happen, "ALWAYS CUSTOMERS FIRST"). Staff needs to be more friendly, helpful and joyful. I already selected one of the jacket online but wasn't sure about size so I went to the store. After spending 10 mins, no one helped us. The price tags on some jackets showing 599.99 /50% off etc, we're confused as online prices were totally different. At last I approached one lady, she's busy organizing stock. She's not rude, she's not friendly, she showed no interest to help us. She just wanted to get rid of us. I showed the pic, she said: This might be the clearance stock, better buy online and collect from store. I was very disappointed and left the store. Went to nandus and had lunch. After 45 mins, we again went to that store to check the jacket size. This time, we found what we're after. We got the jacket, it's sitting at the bottom shelves. Again we got confused with the price tag as it's printed 350 something after discount 200. We went to the counter, the lady was at the counter. This time, I didn't allow her to serve me. I purposely stayed back and waited for the other counter. I went to the other counter, this time I had very good experience. Staff name was Preeti. I am not sure whether she's the manager but I shared my experience with her. Preeti was very helpful and she deserves 5 stars rating but due to the bad experience earlier, I am giving 4 stars rating. (Without Preeti, I would have given 1 star).

E

Emily Joshua

David at St Lukes Kathmandu was extremely helpful. I was returning a tent that had some warped poles. He called every store in Auckland to see if any stores had any replacement poles, updating me every stage of the way. With no luck in Auckland, he got some sent up from Tauranga. I was very impressed with his updates, professionalism and urgency to get the problem sorted. I had new poles for the tent within a week which was awesome. Was great dealing with this store, was a refreshing customer service experience. Thanks so much

C

Cecil Croucher

Cheerful helpful staff. Some good deals

K

Kanva Patel

Everything's great, except that this store is much smaller than other Kathmandu stores and therefore doesn't have the full range of stuff.

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