Kawerau, New Zealand
26 Islington Street
N/A
+64 73236249
Toilets
Wheelchair-accessible toilet
5th Jan 2021. My partner Walked into centre with a deep cut to foot. Though the centre works on appointment only the nurse attended him with in 30 minutes. Care given was compassionate professional and thorough. Left centre with stitches well dressed wound and antibiotic coverage. A high grade of care given Thank you from holiday makers as casual walkins.
like
Unfortunately the previous 1 star reviews of this medical centre accurately reflect my experience here. I have found it extremely hard to get an appointment with the doctor for my child (who is under 5). The appointments we have secured with both Doctors and nurses have resulted in inaccurate diagnoses that have been corrected after having to go to Whakatane hospital A&E as there was no available doctor appointments when my child’s condition had not improved or had been complicated. I have made my concerns known to admin. Have since applied to change to another medical practise.
Friendly Staff
Staff are very friendly, facilities new and clean, but unfortunately consultations felt rushed, sometimes didn't even get examined, just asked one or maybe three questions by the doctor, and then given a prescription all within a minute, (the nurses are more thorough). Jadelle was put in wrong side of arm, had to get that removed. Was sick for 3 months straight yet kept getting prescribed the same things. Daughter was prescribed cream for rash on eyelid, was later told by another doctor that it can cause blindness, (like WTH!) Have since moved my family to another practice and am so relieved, all have been well ever since.
Been trying to contact the Centre to make an appointment. Response is 'it's the after hours number'. Well that's the only number on ur website & it's within opening hours - call made @ 12:22 pm. Obviously someone's forgotten to reset the phone. Very frustrating.
Is it because you are seen by a nurse? Doctor comes in for less then 2 mins to confirm the nurses decisions... mean while they are claiming for doctors fees?? This is the norm at this practice.
Fast service. friendly staff
Misdiagnosed my baby and gave the wrong medication for the misdiagnosis. No resolution was reached for my complaint so I relocated to another doctors clinic.
Deli
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