Rangiora, New Zealand
172 Fernside Road
N/A
+64 800309080
Gosh, it must be nice to be able to have a multi-million dollar monopoly business where you can just not give a flying F about your customers and have the privilege to occasionally cause a lot of damage without having to pay for it. Thank you for your absolutely amazing (NOT!) reply to my complaint about last weeks power outage.
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Lovely staff but very bad company organization. I have been waiting several months for my connection now, every time I call I get told “it’ll be sorted by the end of the week” and this doesn’t happen. No clear time frames given for works, while I appreciate that there is a backlog due to COVID a semi-accurate and efficient time frame would be helpful. Poor communication and organization within the company and to the customer has been my experience.
I often deal with Mainpower for safety disconnects on properties so work can be done of roofs etc. I have always found them very accommodating, helpful and great to deal with in regards to this, much appreciated.
Sadly Mainpower supplies power in Waikuku Beach where I live. While I can arrange for multiple planned days per year without power (don't think to work from home if you live here) I really dislike the frequent 'unplanned' power outages. If I see a Mainpower car around then I know it's time to shutdown my computers and start gardening, because a power break is imminent. I wonder if we need Fiber for Internet if we can't get the basic infrastructure right.
Nice staff
Deli
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