Manukau, New Zealand
15 Accent Drive, East Tāmaki
N/A
+64 800669496
Have used them for years for gutter cleaning and now for plumbing... AMAZING customer service and workmanship. Very professional and extremely helpful team. Thanks guys pl stay the same. Having tradesmen with such high care factors are rare and hard to find...
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Endeavour and their team of roofers have done a nice job overall, After having my husband inspect the work. I am happy with the overall tidiness of the detailing. They quickly completed the job and sorted a persistant leak for me. The communication was good and I highly recommend. A
Try to arrange an quote but was advised call out fee is applied. Understanding most of tradies charge call out, but the frustrating is that the missleading from their website shows "Free Quotes", and do not keen to honour their descriptions for a returning customer.
It took 3 attempts to get the gutter cleaning job completed. As it was a rental property I wasn't there to see if they turned up, each time. We fortunately climbed on the roof to see what the job looked like, and found each time it wasn't done. The manager came in the end to do the job. Don't get anything done unless you can get up on the roof and check for yourself. We also had a roof report done, but got a second opinion and found a lot of the work didn't actually need doing. I only give 3 stars as the dept manager did step in and do a good enough job of the cleaning.
Terrible customer service. Booked a roof inspection and was advised that I needed to book 2 weeks later, which I did. Before the day I called to check if they are still coming at 08:30- they said yes. The morning of the proposed inspection - no one turned up so I called back and they said “nothing is in the system” they reschedule to midday. I took a day off work but I decided to cancel and reschedule with another roofing service provider. They also advertise that it’s a free quote but they actually charge a 50 fee
Would not recommend. Over 33 days did approx 12 hrs work, had to get it inspected by them and an independant person who took photos. They came back to repair the repairs. In frustration terminated work, as it would cost us more over the original quote to redo one of the repairs. We did negotiate a discount on the unsatisfactory work.
Said they were coming around 11.30 so I planned around that time, they showed up just after 11 while I was still taking washing inside. Told them I had arranged to leave at 11.30 as that was the time they told me and no one advised they were coming earlier, so they said they'd wait, however as I left I was showered with cleaning chemicals so strong it made me cough and gag... really lucky I didn't have the baby with me!! Not very professional behaviour especially as I react to strong chemicals (which is why I tried to ensure I would not be there when they did the treatment.) Awful experience, would not recommend them.
Would like to highly recommend this business. They are a no fuss, can do company that solved a gutter/downpipe problem we haven't been able to solve for years. The quote was good, huge job done in 2 days, 2 men working from 7am to 5 pm, helping with expert advice. Professional, fast and good value! Thanks Robyn
Deli
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