Auckland, New Zealand
7J Hill Road, Manurewa
N/A
+64 92665729
Walked in for some advice, sat down and waited. The guy at the front desk (who was on the phone at the time when I walked in) was more accommodating to the guy that was assaulted by his missus. I asked him I needed some advice about housing and he went off to grab someone. I was there from 1pm and left at 235pm. Angela spoke to me about the new Tenancy law, where to find more information and if I need assistance, to go back to them. Hard to navigate through the process of housing but they make it simple to understand. She was very helpful.
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The receptionists were nice and friendly. Heaps of infornative flyers which you can get for free ofcourse. Went here on a Tuesday morning for JP, they open at 10am but we were there around 930am so we're first on the list. We didn't have to wait that long as JP came 15 minutes before10am and happily accommodated us. By the time we're done, there are around 5 people waiting already! They must be really busy so come early if you don't want to wait.
This place needs some real customer service skills. Some of the employees are real time grumpy and lack patience. Public service offices must treat people with smile and kindness.
Nice helpfull people.
Our experience of Manurewa Citizen Advice Bureau relation to open hours and service was quite not good This place is 5 days office hours and open on Saturdays as well From 9:00 am to 11:00am After that they are close We went there for document attesting on Saturday and reached around 10:35am Person at the reception said they are about to close and can give us number and advised us to go Otara or Otahuhu Library We were surprised by the response as it’s open until 11am and we were there 20mins before their closing hours and there were only 2people before us for document attesting and she just routed us somewhere else. So we struggled a lot to on that day while going one place to another . anyways This place is overall good but public dealing was not good You may find parking easily at this place.
Definitely a very needed service. The times I went I had no issues with my paperwork and the J.O.Ps were pleasant enough. But my comment would be about the time. You have to be there early to be seen in the short timeframe they are avaliable if not before otherwise you can get turned away or redirected somewhere else.
Awesome friendly people, great help and assistance.thanks team
I see 9 am opening hours, here from 9 till 10am doors still locked
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