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Mercedes-Benz North Shore

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Auckland, New Zealand

mbnorthshore.co.nz
Mercedes-Benz dealer· Auto parts store· Car dealer· Mechanic· Used car dealer

Mercedes-Benz North Shore Reviews | Rating 4.2 out of 5 stars (7 reviews)

Mercedes-Benz North Shore is located in Auckland, New Zealand on 445 Lake Road, Takapuna. Mercedes-Benz North Shore is rated 4.2 out of 5 in the category mercedes-benz dealer in New Zealand.

Address

445 Lake Road, Takapuna

Phone

+64 94433808

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil change

Open hours

...
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Michael Krause

I have bought two vehicles from Mercedes-Benz North Shore. The service I have received is always second to none even though they weren't the most expensive vehicles in the range. The sales team is absolutely fantastic and a pleasure to deal with. Very friendly and knowledgeable team and faultless service. Great coffee too! Thanks.

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Helen Robertson

If you want good service with polite helpful staff do not come here. Failure on their part to to do an essential aspect getting a new car roadworthy has caused me no end of hassle. Their rude and unhelpful response has ensured that I will have no further dealings with Mercedes Northshore.

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Pete vk

The team at Mercedes-Benz North Shore offer a 5 star service. Every detail cover Mercedes detail to every aspect is carefully and meticulously tailored to the needs of the customer, leaving nothing but the satisfaction of the Mercedes-Benz service. Mercedes North Shore excels and goes beyond the "normal" customer experience. The sales Consultant Frederic Cheng, understands the Mercedes brand and of course delivered "Big Time". I highly recommend Mercedes-Benz North, Shore despite not buying from our local Mercedes agent. It was worth the 90 minute plane flight and 16 hour drive home to fully test the outstanding features of my new X250. Well done Mercedes-Benz North Shore - Frederic Cheng Your service is outstanding.!

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유상훈

Can not trust. Dealer offers price to my mum and after decision and deposit. Hours later, called back again and says ‘it was mistake we can not sell the car with that price. I will return your deposits’ Thank you Dealer that makes my mum fooool. My mum was really happy for a short time and She called all of our family and cousins that she bought a new car :)

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joseph kim

I recently visited the North Shore Benz agency. I went there to receive the first of the best basic service 3 years and asked questions at the reception. Which of the best basic services is included? Then, at the reception, the oil & filter was very bluntly. When purchasing this product, I heard that there are a lot of services for car service, but when I tried to get it, I was dumbfounded by saying Oil & Filter. Also, I used the reservation system on North Shore Benz homepage to get this service, but it didn't work, so I sent an email to the reception 3 times, but I got a reply only once. Even this was not fully booked, so I could make a phone call at the end to set the reservation time. Finally, after the car service was over, I couldn't help but I couldn't help but be disappointed. Other car dealers simply wash the car or grease the tires when returning the car after the customer service, but there was no such service and only the driver's side had oiled footprints. If this is the best basic service 3 year product for 2700, I really don't want to recommend it to others. And if you use a high-quality vehicle, you have to sell good service as well!

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Jeremiah Sarraf

I came into this dealership to get my key remote batteries replaced. This was a fairly easy process, and had no issues. The problem with my experience arises as soon as I walked into the dealership I saw a scruffy young man walk into the showroom with hot chips and handed them out to the staff?! Do you not have a staff room?! The receptionists were eating at their desks, making the whole place smell like a cheap bakery. Not the experience I expected. And definitely glad I wasn’t purchasing a car!

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Narongdech Thakerngkiat

I was very disappointed. I made a call to make an appointment for car service on 1st Dec 2020. They told me my booking is on 15th Dec 2020. I went there today and was told that your car doesn't have a booking in the system. The reception (bronze hair and wearing glasses) wasn't friendly and helpful at all. She didn't do anything about it and just told me to wait until 5 p.m. I, therefore, asked for a driving service. She refused and said the same thing like a robot,” your car doesn't have a booking in the system.” It was a very awful service that I have ever been to so far.

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